Betway Group is seeking a dedicated IT Support professional in London to provide first-line IT support and resolve user issues across phone, email, and chat channels. You will log incidents, manage lifecycle, and escalate complex problems to higher-level teams as needed.
You will maintain IT systems, perform routine checks, assist with software installations, and ensure compliance with IT policies while delivering excellent customer service to users.
#J-18808-Ljbffr
Service Desk Analyst - IT Support & Incident Resolution employer: Betway Global
At Red Interactive, part of the innovative Super Group, we pride ourselves on fostering a dynamic and inclusive work culture that champions personal and professional growth. Located in the vibrant city of London, our team enjoys a supportive environment with comprehensive learning programmes, regular feedback, and a commitment to diversity, ensuring every employee feels valued and empowered to make a meaningful impact in the digital gaming industry.
