Super Group is seeking a Service Desk Analyst to deliver first-line IT support across the business. You will respond to issues via phone, email, and chat, log and prioritise requests, and escalate complex problems to specialists.
Join a global team with onsite Mon-Thu and Friday work-from-home, delivering strong customer service and maintaining documentation. The role requires experience in IT support, excellent communication, Jira and Microsoft 365 skills, and knowledge of the gaming/gambling
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Hybrid IT Service Desk Analyst — Mon-Thu Onsite, Fri WFH employer: Betway Global
At Red Interactive, part of the innovative Super Group, we pride ourselves on fostering a dynamic and inclusive work culture that champions personal and professional growth. Located in the vibrant city of London, our team enjoys a supportive environment with comprehensive learning programmes, regular feedback, and a commitment to diversity, ensuring every employee feels valued and empowered to make a meaningful impact in the digital gaming industry.
