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For Companies At a Glance
- Tasks: Deliver exceptional service and create magical experiences for our customers.
- Company: Join the iconic Bettys & Taylors Group, known for quality and service.
- Benefits: Enjoy free meals, profit-share bonuses, holiday allowance, and health support.
- Other info: Flexible shifts with opportunities for personal growth and development.
- Why this job: Be part of a passionate team and develop your skills in hospitality.
- Qualifications: Customer service experience and a love for teamwork are essential.
The predicted salary is between 12 - 15 £ per hour.
An opportunity has arisen in our Front of House team and we are looking for a Waiter or Waitress to join us as part of our team at Bettys York on a fixed term basis until the end of December 2026. As a Waiter or Waitress you will be responsible for providing the highest level of service to deliver a deliciously magical experience for every customer whilst working at pace.
This is a Full Time role working a minimum of 30 contracted hours over 5 days. We have a variety of shift patterns with start and finish times staggered throughout the day which is dependent on the opening hours of the branch. These shifts may include early mornings or evening shifts up to 11pm. You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns please provide more details in your application.
About you
You will have a keen interest in customer service and the ability to work at pace. You will need to have good communication skills and be able to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. You will be passionate about learning the dishes on our menu to share your knowledge with our customers. Previous experience working in a customer facing environment is a must, ideally within a hospitality business. Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.
What we offer you
As a minimum, all our employees receive free meals, drinks and snacks while at work, a discretionary quarterly profit-share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company-wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension. We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences, and we are committed to offering an inclusive culture where everyone can thrive.
The closing date for this vacancy will be 15th May 2026.
Waiter/Waitress (Fixed Term) employer: Bettys & Taylors
Contact Detail:
Bettys & Taylors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress (Fixed Term)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bettys & Taylors Group. Understanding their values and culture will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a magical experience for customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. This way, you can ensure it gets to the right people and you’ll have access to all the latest updates about the role.
We think you need these skills to ace Waiter/Waitress (Fixed Term)
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us know why you love customer service! Share any experiences that highlight your enthusiasm and how you go the extra mile to create a magical experience for customers.
Be Clear About Your Availability: Since we have various shift patterns, it’s super important to mention your availability in your application. If you can work weekends or late shifts, make sure to highlight that so we can find the best fit for you!
Highlight Relevant Experience: If you've worked in a customer-facing role before, don’t hold back! Tell us about your previous experiences in hospitality or similar environments, as this will help us see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our amazing culture!
How to prepare for a job interview at Bettys & Taylors
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the dishes on the menu. Being able to discuss the ingredients and preparation methods shows your passion for the role and helps you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about times when you went above and beyond for a customer, as this will demonstrate your commitment to delivering a magical experience.
✨Practice Teamwork Scenarios
Since teamwork is crucial in this role, be ready to discuss how you've worked effectively with others in the past. Consider specific situations where you collaborated to solve a problem or improve service, as this will highlight your ability to fit into their strong team ethic.
✨Be Ready for Shift Flexibility Questions
Given the variety of shift patterns, be prepared to discuss your availability openly. If you have preferences or constraints, mention them, but also express your willingness to adapt, showing that you're a team player who can handle the pace of the job.