At a Glance
- Tasks: Deliver exceptional service and create magical experiences for our customers.
- Company: Join the iconic Bettys & Taylors Group, known for quality and service.
- Benefits: Enjoy free meals, profit-share bonuses, holiday allowance, and health support.
- Other info: Flexible shifts with opportunities for personal growth and development.
- Why this job: Be part of a passionate team and develop your skills in a vibrant environment.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 11 - 12 £ per hour.
An opportunity has arisen in our Front of House team and we are looking for a Waiter or Waitress to join us as part of our team at Bettys Northallerton. As a Waiter or Waitress you will be responsible for providing the highest level of service to deliver a deliciously magical experience for every customer whilst working at pace. This is a Full Time role working a minimum of 30 contracted hours over 5 days. We have a variety of shift patterns with start and finish times staggered throughout the day which is dependent on the opening hours of the branch. These shifts may include some early mornings or later finishes. You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns please provide more details in your application.
About you
- You will have a keen interest in customer service and the ability to work at pace.
- You will need to have good communication skills and be able to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service.
- You will be passionate about learning the dishes on our menu to share your knowledge with our customers.
- Previous experience working in a customer facing environment is a must, ideally within a hospitality business.
- Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.
What we offer you
- As a minimum, all our employees receive free meals, drinks and snacks while at work.
- A discretionary quarterly profit‑share bonus.
- Holiday allowance with the option to buy and (in some cases) sell additional days.
- Company‑wide employee discounts.
- Access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension.
- A range of development opportunities no matter your role and ambitions.
- We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences, and we are committed to offering an inclusive culture where everyone can thrive.
The closing date for this vacancy will be 5th June 2026.
Waiter/Waitress (Fixed Term) in Northallerton employer: Bettys & Taylors
At Bettys Northallerton, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values quality service and teamwork. Our employees enjoy a range of benefits including free meals, a profit-share bonus, and extensive development opportunities, all within a supportive environment that encourages personal growth and inclusivity. Join us to be part of a family business that celebrates passion and excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress (Fixed Term) in Northallerton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bettys & Taylors Group. Understanding their values and culture will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Bettys Northallerton.
We think you need these skills to ace Waiter/Waitress (Fixed Term) in Northallerton
Some tips for your application 🫡
Show Your Passion for Service:When you're writing your application, let us know why you love customer service! Share any experiences that highlight your enthusiasm and how you go the extra mile to create a magical experience for customers.
Be Clear About Your Availability:Since we have various shift patterns, it's super important to mention your availability in your application. If you can work weekends or early mornings, make sure to highlight that so we can find the best fit for you!
Highlight Relevant Experience:If you've worked in a customer-facing role before, don’t be shy about it! Tell us about your previous experiences in hospitality or similar environments, as this will help us see how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our amazing culture while you’re at it!
How to prepare for a job interview at Bettys & Taylors
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu at Bettys. Being able to discuss the dishes and share your enthusiasm for them will show that you're genuinely interested in providing a magical experience for customers.
✨Show Off Your Customer Service Skills
Prepare examples from your previous roles where you delivered excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to work well under pressure and your commitment to quality service.
✨Emphasise Teamwork
Since the role relies heavily on a strong team ethic, be ready to talk about your experiences working in a team. Highlight how you contribute to a positive atmosphere and support your colleagues, as this is key to delivering top-notch service.
✨Ask About Shift Patterns
Don’t hesitate to ask questions about the shift patterns during your interview. Showing that you’re flexible and willing to work weekends or varied hours will reflect your commitment to the role and help you understand what to expect.
