At a Glance
- Tasks: Lead a team to deliver exceptional customer service in a vibrant café environment.
- Company: Join the iconic Bettys Café Tearooms in Harrogate.
- Benefits: Enjoy free meals, profit-share bonuses, and health support.
- Other info: Flexible hours with opportunities for personal development and growth.
- Why this job: Be part of a passionate team and enhance your leadership skills.
- Qualifications: Experience in hospitality and team management is essential.
The predicted salary is between 28000 - 29432 £ per year.
An opportunity has arisen in our Imperial Suite team, and we are looking for an Imperial Suite Team Leader to join us at Bettys Café Tearooms in Harrogate. The Imperial Suite offers our bookable afternoon tea across 5 days a week, alongside private events, meetings and functions.
As an Imperial Suite Team Leader, you will be responsible for achieving excellence in customer service, engaging and motivating a team, as well as maintaining the highest brand, food hygiene and health & safety standards, all within a fast-paced environment. This is a Part Time role working 24 hours over 3 days. The start and finish times can vary depending on opening hours of the branch, this may include some early mornings or later finishes (no split shifts.) You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns, please provide more details in your application.
About you
- You’ll have a background in customer service or hospitality.
- You’ll have experience in managing and motivating a team.
- You will have good communication skills and the ability to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service.
- You will have the desire to learn all about our products and be able to confidently share your knowledge and enthusiasm with our customers.
- You’ll have some knowledge of food safety and health and safety procedures.
What we offer you
- As a minimum, all our employees receive free meals, drinks and snacks while at work.
- A quarterly discretionary profit-share bonus.
- Holiday allowance with the option to buy and (in some cases) sell additional days.
- Company-wide employee discounts.
- Access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension.
- We also offer a range of development opportunities no matter your role and ambitions.
- We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.
The closing date for this vacancy is 1st July 2026.
Imperial Suite Team Leader - part time in Harrogate employer: Bettys & Taylors
At Bettys Café Tearooms in Harrogate, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and excellence in customer service. Our part-time Imperial Suite Team Leader role not only provides competitive benefits such as free meals, profit-sharing bonuses, and comprehensive wellbeing support, but also fosters personal and professional growth through various development opportunities. Join us to be part of a dedicated team that is passionate about delivering memorable experiences in a beautiful setting.
