At a Glance
- Tasks: Deliver exceptional service and create magical experiences for customers.
- Company: Join the iconic Bettys & Taylors Group, known for quality and service.
- Benefits: Enjoy free meals, profit-share bonuses, holiday allowance, and employee discounts.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team in a vibrant hospitality environment.
- Qualifications: Customer service experience and good communication skills are essential.
The predicted salary is between 10 - 12 £ per hour.
An opportunity has arisen in our Front of House team and we are looking for a Waiter or Waitress to join us as part of our team at Harlow Carr. As a Waiter or Waitress you will be responsible for providing the highest level of service to deliver a deliciously magical experience for every customer while working at pace. This is a Part Time role working a minimum of 15 contracted hours over 3 days. We have a variety of shift patterns with start and finish times staggered throughout the day which is dependent on the opening hours of the branch. These shifts may include some early mornings or later finishes. You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns please provide more details in your application.
About you
- keen interest in customer service and the ability to work at pace.
- good communication skills and ability to work well with others.
- passionate about learning the dishes on our menu to share knowledge with customers.
- previous experience working in a customer facing environment is a must, ideally within a hospitality business.
- knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.
What we offer you
- free meals, drinks and snacks while at work.
- discretionary quarterly profit-share bonus.
- holiday allowance with the option to buy and (in some cases) sell additional days.
- company-wide employee discounts.
- access to our health cash plan.
- wellbeing support.
- company funded counselling.
- enrolment in the company pension.
- development opportunities such as external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences, and we are committed to offering an inclusive culture where everyone can thrive.
Waiter/Waitress (Fixed Term) in Harlow employer: Bettys & Taylors
At Bettys & Taylors Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values quality and service. As a Waiter or Waitress at our Harlow Carr location, you'll enjoy benefits such as free meals, a discretionary profit-share bonus, and extensive development opportunities, all while being part of a family business that celebrates diversity and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress (Fixed Term) in Harlow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bettys & Taylors Group. Understanding their values and culture will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a magical experience for customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only streamlines the process but also gives you a chance to showcase your enthusiasm for joining our team at Harlow Carr.
We think you need these skills to ace Waiter/Waitress (Fixed Term) in Harlow
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love working with customers. Share any experiences that highlight your enthusiasm and ability to create a magical experience for guests.
Be Clear About Your Availability:Since we have various shift patterns, it’s super important to mention your availability in your application. If you can work weekends or early mornings, make sure to include that info!
Highlight Relevant Experience:If you've worked in hospitality before, don’t be shy! Tell us about your previous roles and how they’ve prepared you for this position. We want to see how your background fits with our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Bettys & Taylors
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu. Being able to discuss dishes and share your knowledge will impress the interviewers and show your passion for customer service.
✨Show Off Your Communication Skills
During the interview, demonstrate your ability to communicate clearly and effectively. Practice answering questions about your previous experience in customer-facing roles, highlighting how you’ve handled challenging situations with customers.
✨Emphasise Teamwork
Since this role involves working closely with others, be prepared to talk about your experiences in a team environment. Share examples of how you’ve collaborated with colleagues to provide excellent service or overcome challenges together.
✨Be Ready for Shift Discussions
As the role requires flexibility with shifts, be open about your availability. If you have specific preferences or constraints, mention them during the interview. This shows that you’re thoughtful about your commitments and willing to work with the team’s needs.
