Deputy Front of House Manager

Deputy Front of House Manager

Full-Time 26640 - 32560 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a vibrant team to create magical customer experiences at Bettys Cafe Tearooms.
  • Company: Join the iconic Bettys & Taylors Group, known for quality and service.
  • Benefits: Enjoy free meals, profit-sharing bonuses, and a supportive wellbeing programme.
  • Other info: Flexible working hours with a focus on personal development and inclusivity.
  • Why this job: Be part of a passionate team in a dynamic café environment with growth opportunities.
  • Qualifications: Experience in café management and a knack for motivating teams.

The predicted salary is between 26640 - 32560 £ per year.

An opportunity has arisen in our Front of House team and we are looking for someone to join us as our Deputy Front of House Manager at Bettys Cafe Tearooms in Bettys York.

As a Deputy Front of House Manager you will be responsible for leading and supporting a team of Waiter/Waitresses and Front of House Team Leaders to deliver a deliciously magical experience to every customer.

You will report to the Front of House Manager and deputise for them in their absence.

This is a full time role working 37.5 hours over 5 days including working at least one day at the weekend every week.

The normal shift length of 8.5 hours per day (no split shifts.) The start and finish times can vary depending on opening hours of the branch.

As a Duty Manager you will be required to work some early mornings or later finishes including covering some of our evening dining shifts.

If you would like to discuss working patterns please provide more details in your application.

About you

You’ll have a background of working in and organising a busy cafe.

You’ll have experience in managing and motivating a team.

You will have knowledge of food safety and health and safety procedures.

You will have good communication skills and the ability to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service.

Ideally you will have previous experience of working to KPI’s such as labour budgets.

What we offer you

  • free meals, drinks and snacks while at work
  • a quarterly discretionary profit-share bonus
  • holiday allowance with the option to buy and (in some cases) sell additional days
  • company-wide employee discounts
  • access to our health cash plan
  • wellbeing support
  • company funded counselling
  • enrolment in the company pension

We also offer a range of development opportunities no matter your role and ambitions.

We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.

Great People, Great Culture

We are Bettys & Taylors Group.

Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate.

Together we share a passion for quality, service and doing things properly.

We are driven by our purpose and our values, and we believe our people are what set us apart.

We welcome applications from all cultures, backgrounds, and experiences and we are committed to offering an inclusive culture where everyone can thrive.

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Deputy Front of House Manager employer: Bettys & Taylors

At Bettys & Taylors Group, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Test Lead in Harrogate, you will benefit from a hybrid working model, competitive remuneration, and opportunities for professional growth within a supportive team environment. Join us to make a meaningful impact in quality assurance while enjoying the unique charm of our historic location.

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Contact Details:

Bettys & Taylors Recruitment Team

We think you need these skills to ace Deputy Front of House Manager

Team Leadership
Motivational Skills
Food Safety Knowledge
Health and Safety Procedures
Communication Skills
Customer Service
KPI Management