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For Companies At a Glance
- Tasks: Deliver exceptional service and create magical experiences for customers.
- Company: Join the iconic Bettys & Taylors Group, known for quality and service.
- Benefits: Enjoy free meals, profit-share bonuses, holiday allowance, and health support.
- Why this job: Be part of a passionate team and develop your skills in hospitality.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Flexible weekend shifts with opportunities for personal growth and training.
The predicted salary is between 12 - 15 £ per hour.
An opportunity has arisen in our Front of House team and we are looking for a Waiter or Waitress to join us as part of our team at Harlow Carr. As a Waiter or Waitress you will be responsible for providing the highest level of service to deliver a deliciously magical experience for every customer whilst working at pace. This is a Weekend role working a minimum of 12 contracted hours over 2 days. We have a variety of shift patterns with start and finish times staggered throughout the day which is dependent on the opening hours of the branch. These shifts may include some early mornings or later finishes. You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns please provide more details in your application.
About You
You will have a keen interest in customer service and the ability to work at pace. You will need to have good communication skills and be able to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. You will be passionate about learning the dishes on our menu to share your knowledge with our customers. Previous experience working in a customer facing environment is a must, ideally within a hospitality business. Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.
What We Offer You
As a minimum, all our employees receive free meals, drinks and snacks while at work, a discretionary quarterly profit-share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company-wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension. We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences, and we are committed to offering an inclusive culture where everyone can thrive.
Please note that this role is advertised on an ongoing basis and will therefore close when filled. Please apply as soon as possible to be considered.
Weekend Waiter/Waitress employer: Bettys & Taylors of Harrogate
Contact Detail:
Bettys & Taylors of Harrogate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Waiter/Waitress
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bettys & Taylors Group. Understanding their values and culture will help you connect during the conversation and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent our brand well.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. This way, you’ll be in the best position to get noticed by our hiring team and land that weekend waiter/waitress role!
We think you need these skills to ace Weekend Waiter/Waitress
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love working with customers. Share any experiences that highlight your enthusiasm and ability to create a magical experience for them.
Be Clear About Your Availability: Since this is a weekend role, make sure to mention your availability in your application. If you have specific days or times you can work, let us know so we can find the best fit for you!
Highlight Relevant Experience: If you've worked in hospitality or a customer-facing role before, don’t hold back! Share your experiences and what you learned, as this will help us see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at Bettys & Taylors of Harrogate
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu. Being able to discuss dishes and recommend items shows your passion for the role and helps you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork
Since this role relies heavily on teamwork, be ready to share instances where you worked effectively as part of a team. Highlight your communication skills and how you contribute to a positive team dynamic.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical shift looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.