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For Companies At a Glance
- Tasks: Deliver exceptional service and create magical experiences for customers.
- Company: Join the iconic Bettys & Taylors Group, known for quality and service.
- Benefits: Enjoy free meals, profit-share bonuses, holiday allowance, and health support.
- Why this job: Be part of a passionate team in a vibrant hospitality environment.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Flexible shifts with opportunities for personal development and growth.
The predicted salary is between 11 - 16 £ per hour.
An opportunity has arisen in our Front of House team and we are looking for a Waiter or Waitress to join us on a fixed term basis to cover maternity leave as part of our team at Harlow Carr. As a Waiter or Waitress you will be responsible for providing the highest level of service to deliver a deliciously magical experience for every customer whilst working at pace.
This is a Part Time role working a minimum of 24 contracted hours over 4 days. We have a variety of shift patterns with start and finish times staggered throughout the day which is dependent on the opening hours of the branch. These shifts may include some early mornings or later finishes. You will be required to work at least one day at the weekend every week. This is a fixed term role to cover maternity leave until September 2026.
About You
You will have a keen interest in customer service and the ability to work at pace. You will need to have good communication skills and be able to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. You will be passionate about learning the dishes on our menu to share your knowledge with our customers. Previous experience working in a customer facing environment is a must, ideally within a hospitality business. Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.
What We Offer You
As a minimum, all our employees receive free meals, drinks and snacks while at work, a discretionary quarterly profit-share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company-wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension.
We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences, and we are committed to offering an inclusive culture where everyone can thrive.
Please note that this role is advertised on an ongoing basis and will therefore close when filled. Please apply as soon as possible to be considered.
Waiter/Waitress fixed term employer: Bettys & Taylors of Harrogate
Contact Detail:
Bettys & Taylors of Harrogate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress fixed term
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a coffee or a bite to eat. This way, you can familiarise yourself with the atmosphere and even chat with staff. It shows you're genuinely interested and gives you some great talking points.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate common scenarios you might face as a waiter or waitress. This will help you feel more confident and prepared to showcase your skills during the interview.
✨Tip Number 3
Be ready to discuss your passion for food and service! Think about your favourite dishes and how you would recommend them to customers. Showing enthusiasm for the menu can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team at Bettys & Taylors Group. Don’t forget to mention your availability and any specific shifts you prefer!
We think you need these skills to ace Waiter/Waitress fixed term
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love working with customers. Share any experiences that highlight your enthusiasm and ability to create a magical experience for guests.
Be Clear About Your Availability: Since this role requires weekend work and various shift patterns, make sure to mention your availability in your application. This helps us understand how you can fit into our team at Harlow Carr.
Highlight Relevant Experience: If you've worked in hospitality or a customer-facing role before, don’t hold back! Share specific examples of your previous roles and how they’ve prepared you for this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Bettys & Taylors of Harrogate
✨Know the Menu Inside Out
Familiarise yourself with the dishes on the menu before the interview. Being able to discuss the ingredients and preparation methods shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Highlight situations where you went above and beyond to ensure a great experience for customers, as this is key in the hospitality industry.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, think of instances where you successfully collaborated with others. Be ready to share how you contribute to a positive team environment, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare a few questions about the role or the company culture to ask at the end of the interview. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.