At a Glance
- Tasks: Serve customers with a smile and create magical dining experiences.
- Company: Join the iconic Bettys & Taylors Group, known for quality and service.
- Benefits: Enjoy free meals, profit-sharing bonuses, and health support.
- Other info: Flexible shifts available; perfect for students looking to earn while learning.
- Why this job: Be part of a supportive team in a vibrant culture that values growth.
- Qualifications: Previous customer service experience is essential; hospitality knowledge is a plus.
An opportunity has arisen in our Front of House team and we are looking for a Waiter or Waitress to join us as part of our team at Bettys Harrogate. As a Waiter or Waitress you will be responsible for providing the highest level of service to deliver a deliciously magical experience for every customer whilst working at pace.
Working Pattern
- We have various positions available and would consider full time or part time hours for the ideal candidate, please specify your preferred hours and working days in your application.
- We have a variety of shift patterns with start and finish times staggered throughout the day which is dependent on the opening hours of the branch.
- These shifts may include early mornings or evening shifts up to 11pm.
- You will be required to work at least one day at the weekend every week.
If you would like to discuss working patterns please provide more details in your application.
About You
You will have a keen interest in customer service and the ability to work at pace. You will need to have good communication skills and be able to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. You will be passionate about learning the dishes on our menu to share your knowledge with our customers. Previous experience working in a customer facing environment is a must, ideally within a hospitality business. Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.
About Us - Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys, and Taylors of Harrogate. Together we share a passion for quality, delighting customers, and doing things properly. We are driven by our purpose and values, and we know our talented people set us apart. That’s where you come in.
We are committed to offering a respectful, inclusive culture where everyone can thrive and we welcome applications from all cultures, backgrounds, and experiences. Don’t worry if you do not meet 100% of the job requirements listed above - if you fulfil most of the skills and experiences we're looking for.
What We Offer You
You’ll receive a comprehensive benefits package designed to support your financial and overall wellbeing. On top of a competitive salary, we offer:
- Discretionary profit-share bonus scheme paid quarterly (11.9% average over the last three years).
- Breakfast and a freshly cooked hot meal option.
- A generous, flexible and inclusive range of family-friendly benefits to support you through every stage of life. These include enhanced maternity, paternity, adoption and shared parental leave arrangements, flexible working options, paid time off for caring responsibilities, and emergency family leave.
- Discounts on Bettys & Taylors products.
- A range of health benefits, including a health cash plan, health assessments, flu jabs and more.
- Wellbeing support, including an Employee Assistance Programme (free and independent service offering free counselling and health and wellbeing resources). Read more here.
- Holiday allowance with the option to buy and (in some cases) sell additional days.
- Pension schemes and life assurance.
- And more.
We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to take control of their career and make the most of:
- On-the-job learning
- External training programmes
- Apprenticeship opportunities
- Internal 1:1 coaching schemes
- Find out more about working here on our website.
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Waiter/Waitress in Harrogate employer: Bettys & Taylors of Harrogate
Bettys & Taylors of Harrogate is an exceptional employer that values its employees by fostering a collaborative and innovative work culture. With a focus on professional development, the company offers numerous growth opportunities while promoting a healthy work-life balance through hybrid working arrangements in the picturesque town of Harrogate. Joining our team means being part of a legacy brand that prioritises quality and community, making your contributions truly meaningful.
Contact Details:
Bettys & Taylors of Harrogate Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress in Harrogate
✨Tip Number 1
Familiarise yourself with the menu at Bettys & Taylors. Knowing the dishes and drinks inside out will not only impress your interviewers but also show your genuine interest in the role and commitment to providing excellent customer service.
✨Tip Number 2
Highlight any previous experience in hospitality during your conversations. Share specific examples of how you handled busy shifts or difficult customers, as this demonstrates your ability to work under pressure and maintain a positive attitude.
✨Tip Number 3
Show enthusiasm for teamwork. Since the role relies heavily on collaboration, express your willingness to support your colleagues and contribute to a positive working environment during your discussions.
✨Tip Number 4
Be prepared to discuss your availability openly. Since the role requires flexibility with shifts, being upfront about your schedule can help you stand out as a candidate who is ready to meet the needs of the business.
We think you need these skills to ace Waiter/Waitress in Harrogate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and hospitality. Emphasise any previous roles where you worked in a fast-paced environment, as this is crucial for the Waiter/Waitress position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your ability to work well in a team. Mention specific skills that align with the job description, such as communication skills and knowledge of food safety.
Show Enthusiasm for the Role:In your application, express your excitement about the opportunity to work at Bettys & Taylors of Harrogate. Highlight your eagerness to learn about their menu and provide excellent service to customers.
Be Clear About Availability:Since the role requires weekend shifts, clearly state your availability in your application. If you have flexibility with early mornings or late evenings, make sure to mention that as well.
How to prepare for a job interview at Bettys & Taylors of Harrogate
✨Know the Menu
Familiarise yourself with the dishes and drinks on the menu. Being able to discuss the ingredients and recommend items will show your passion for the role and enhance the customer experience.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team during the interview. Share examples of how you've collaborated with colleagues in previous roles, as this is crucial for maintaining the high service standards expected at Bettys & Taylors.
✨Showcase Your Customer Service Skills
Prepare to discuss your previous customer-facing experiences. Be ready to share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns with the company's values.
✨Ask About Shift Patterns
Since the role involves various shift patterns, don't hesitate to ask about them during the interview. This shows your interest in the position and helps you understand how it fits into your schedule.
