At a Glance
- Tasks: Deliver exceptional service and create magical experiences for our customers.
- Company: Join the iconic Bettys & Taylors family, known for quality and service.
- Benefits: Enjoy free meals, profit-sharing bonuses, and employee discounts.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Be part of a vibrant team in a fun, fast-paced environment.
- Qualifications: Passion for customer service and previous experience in hospitality.
Overview
Join to apply for the Waiter/Waitress role at Bettys & Taylors of Harrogate.
Responsibilities
- Provide the highest level of service to deliver a deliciously magical experience for every customer whilst working at pace.
- Work as part of the Front of House team in a Part Time role with a minimum of 18 contracted hours over 3 days, with shifts that may include early mornings or later finishes dependent on branch opening times, and at least one day at the weekend every week.
About You
- Keen interest in customer service with the ability to work at pace.
- Good communication skills and the ability to work well with others as part of a strong team ethic.
- Passionate about learning the dishes on the menu to share knowledge with customers.
- Previous experience in a customer-facing environment (ideally in hospitality).
- Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.
What We Offer You
- Free meals, drinks and snacks while at work, a discretionary quarterly profit-share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company-wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension.
- A range of development opportunities through external training, apprenticeships and internal coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate. We share a passion for quality, service and doing things properly, guided by our purpose and values. We welcome applications from all cultures, backgrounds and experiences and are committed to an inclusive culture where everyone can thrive.
Click here to learn more about life at Bettys & Taylors Group.
The closing date for this vacancy is 27th October 2025.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Management and Manufacturing
Industries
- Restaurants
Waiter/Waitress in Ilkley employer: Bettys & Taylors of Harrogate
Bettys & Taylors of Harrogate is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee well-being. As a Waiter or Waitress at our Ilkley location, you will enjoy benefits such as free meals, a discretionary profit-share bonus, and extensive development opportunities, all while being part of a family business renowned for its commitment to quality and service.
Contact Detail:
Bettys & Taylors of Harrogate Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress in Ilkley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bettys & Taylors. Familiarise yourself with their menu and values. This will show that you're genuinely interested and ready to provide that magical customer experience.
✨Tip Number 2
Practice your communication skills! As a waiter or waitress, you'll need to chat with customers and work well with your team. Try role-playing with a friend or family member to get comfortable with different scenarios you might face on the job.
✨Tip Number 3
Dress to impress! When you go for your interview, make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to represent the brand in style.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of standing out. Plus, you can find all the details about the role there!
We think you need these skills to ace Waiter/Waitress in Ilkley
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us see your enthusiasm for customer service shine through! Share any experiences that highlight your ability to create a magical experience for customers, as this is what we value most.
Be Clear About Your Availability:Since this role involves various shift patterns, make sure to clearly state your availability in your application. If you have specific preferences or constraints, don’t hesitate to mention them so we can find the best fit for you!
Highlight Relevant Experience:If you've worked in a customer-facing role before, be sure to include that in your application. We love seeing how your previous experiences can contribute to our Front of House team at Bettys & Taylors.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Bettys & Taylors of Harrogate
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu at Bettys & Taylors. Being able to discuss dishes confidently shows your passion for the role and helps you stand out as a candidate who is genuinely interested in providing excellent service.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for customers. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Good Communication
During the interview, focus on clear and friendly communication. Practice answering common interview questions with a friend or family member. This will help you feel more comfortable and ensure you convey your enthusiasm for the role effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical shift looks like. This shows your interest in the position and helps you determine if it’s the right fit for you.
