At a Glance
- Tasks: Lead and inspire a team of over 300 to ensure quality operations.
- Company: Join Taylors of Harrogate, a beloved Yorkshire brand known for its proper brews.
- Benefits: Competitive salary, career development, and a vibrant workplace culture.
- Other info: Be part of an exciting growth journey in a supportive environment.
- Why this job: Shape the future of iconic brands while driving operational excellence.
- Qualifications: Proven leadership experience in operations and a passion for team development.
The predicted salary is between 70000 - 90000 £ per year.
Lead with Purpose. Making Proper Brews Together. At Taylors of Harrogate, everything is done proper. We’re looking for an inspiring and motivating Operations Leader to take on the role of Head of Operations—a newly created pivotal position leading and coaching a team of over 300 people, helping to shape the future of our operations in line with our long‑term ambitions.
About The Role
Reporting into the Operations Director, you’ll be responsible for the Operational (Engineering and Manufacturing) leadership of Taylors of Harrogate Starbeck Factory, ensuring delivery of “proper brews” through our Operating Model (IWS) with safety first and quality always. Ensuring advancements in our values‑based culture. Through visible, servant leadership, you’ll coach and support your direct and indirect reports, empower others, and drive change through collaboration, continuous improvement, and cross‑functional teamwork. This is a unique opportunity to lead one of Yorkshire and the UK’s most iconic brands through the next chapter of its operational evolution and exiting and ambitious growth agenda.
Key Responsibilities
- Ensure legal and regulatory requirements for health and safety and food safety are fulfilled, monitored and improved within operations.
- Provide effective team leadership, clear thinking and direction for Taylors operations, in line with the strategic ambition of the business.
- Through visible, impactful servant leadership, motivate, inspire, coach and lead Operational teams.
- Work with the Operations Director to develop and translate the strategic direction and vision into tangible plans, budgets, targets and actions.
- Ensure plans are in place to reduce operational “losses”, through the TOMTOM (IWS) Operating Model through your role as Leadership Pillar Lead.
- Work effectively with cross‑functional peers, lead the Operational teams to reduce complexity and improve efficiency of operations, with Safety First and Quality Always.
- Challenge the status quo and embed a culture of operational efficiency, CI and process improvement across all areas of operations, through the Operating Model.
- Engage positively and effectively as a cross‑functional peer to enable delivery of operations objectives and those of the whole business.
- Ensure training, learning, development and succession plans are in place to build capacity and capability within your operational areas of responsibility.
- Act as a role model of the Bettys.
Head of Operations employer: Bettys & Taylors of Harrogate
At Taylors of Harrogate, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values safety, quality, and continuous improvement. As the Head of Operations, you will lead a passionate team in one of Yorkshire's most iconic brands, with ample opportunities for personal and professional growth, all while contributing to our mission of delivering 'proper brews'. Join us in shaping the future of our operations and enjoy the unique advantage of working in a supportive environment that champions collaboration and servant leadership.
Contact Details:
Bettys & Taylors of Harrogate Recruitment Team
