At a Glance
- Tasks: Lead digital innovation and technology strategy for a purpose-driven organisation.
- Company: Join the iconic Bettys & Taylors Group, known for quality and service.
- Benefits: Enjoy free meals, profit-sharing bonuses, flexible working, and personal development opportunities.
- Other info: Inclusive culture that values diverse backgrounds and experiences.
- Why this job: Shape the future of technology while making a real impact on customer experience.
- Qualifications: Proven leadership in IT, digital transformation, and e-commerce platforms.
The predicted salary is between 43200 - 72000 £ per year.
Location: Harrogate
Department: Group Executive Team
Reports to: Co-CEO (People & Organisation)
About the role
Are you ready to shape the future of technology and digital innovation for a renowned, purpose‑driven organisation? Bettys & Taylors Group is seeking a visionary Group Technology & Digital Director to play a vital leadership role in developing our organisation’s capabilities, leading our strategic development in information and digital capability, driving resilience, efficiency, and security across the business.
This role will be part of our newly created Group Executive Team, accountable to the Co‑CEO, which is responsible for the successful delivery of our Group goals. Other roles in that team are Bettys Managing Director, Taylors Managing Director, Group Finance Director and Group People Director.
The Group Executive Team (abbreviated to GET) is accountable for:
- Leadership of the day to day and near term running of the Group.
- Implementation and delivery of the Group strategies.
- Insight on how strategic plans are playing out in practice, influencing those closely connected with the development of strategies.
- Functional delivery.
The purpose of this role
To lead the strategic development of the Group’s Information and Digital capability, ensuring enablement of the Bettys & Taylors Group purpose, strategic priorities, and overall business objectives. Successful delivery in this role would enable the Group to operate with resilience, efficiency, and security in its use of information and technology, while also driving digital innovation and e‑commerce enablement to support customer experience, growth, and new value creation. It would also see this leader working with others to shape organisational capabilities and skills for the future, particularly in the field of AI or other emerging technologies.
Key Responsibilities
- Ensures secure, efficient technology and digital services across the Group.
- Manages system maintenance and transformation to support all business functions.
- Aligns digital capabilities with evolving business and customer needs.
- Leads strategy across business, data, digital, and tech domains for scalability and integration.
- Builds and ensures cyber resilience, risk assessment, and incident response across infrastructure and supply chains.
- Ensures data integrity, compliance (e.g., GDPR), and enable data‑driven decision‑making.
- Drives digital innovation in customer platforms and collaborates with commercial teams.
- Engages with digital providers and innovation ecosystems to build external awareness and enhance capabilities.
- Promotes innovation, learning, and succession within the Digital & Technology function.
- Actively contributes to the Group Executive Team and strategic network to ensure strategic and operational cohesion.
About You - candidates should be
- A senior leader with a proven track record in IT and digital transformation, operational resilience, and e‑commerce platforms.
- Technically adept across IT, enterprise architecture, digital, and data ecosystems.
- Experienced in leading large, cross‑functional teams and driving innovation at Executive and Board level.
- Skilled in cyber security strategy, customer engagement, and enabling digital revenue growth.
- Emotionally intelligent, with outstanding communication skills and the ability to build strong partnerships internally and externally.
- Able to influence skilfully at all levels, including Board and Co‑CEO.
- Able to engage with and manage diverse internal and external stakeholders.
- Up‑to‑date with the latest digital trends and technologies, passionate about organisational resilience and growth.
This is a demanding, full‑time role, based at our main site at Plumpton Park in Harrogate, HG2 7LD. We would be happy to discuss flexible working patterns, including hybrid working, and ideally this would include c.3 days per week on site at Plumpton Park. If you would like to discuss flexibility options, please provide more details in your application.
What we offer you
As a minimum, all our employees receive free meals, drinks and snacks while at work, a discretionary quarterly profit‑share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company‑wide employee discounts, access to our health cash plan, wellbeing support, company‑funded counselling, and enrolment in the company pension. We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands; Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences and we are committed to offering an inclusive culture where everyone can thrive.
Applications
If you are ready to make a significant impact and help shape the future of our Group, we would love to hear from you. In the first instance, questions should be directed to Anna Jaques, People Director.
The closing date for this vacancy is 5pm on Friday 23rd January 2026. To apply for this role, you will be required to submit a CV and cover letter via our Applicant Tracking System. Sifting will take place shortly after. There will be a minimum two‑stage recruitment process for this role. We plan that the first stage will take place on 12th and 13th February 2026. The second stage is likely to take place Monday 9th March; if you are unable to attend these dates, please state this in your application.
Group Technology & Digital Director in Harrogate employer: Bettys & Taylors of Harrogate
At Bettys & Taylors Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions innovation and collaboration. Located in the picturesque Harrogate, our team enjoys a range of benefits including free meals, flexible working options, and extensive development opportunities, all while contributing to a purpose-driven organisation that values quality and service. Join us to be part of a family business that not only prioritises employee wellbeing but also fosters personal and professional growth in a supportive environment.
Contact Details:
Bettys & Taylors of Harrogate Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Group Technology & Digital Director in Harrogate
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend relevant events, and engage on platforms like LinkedIn. We can’t stress enough how important it is to build relationships that could lead to opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. We want you to walk in feeling confident and ready to showcase how you can contribute to their mission.
✨Tip Number 3
Practice your pitch! You should be able to clearly articulate your experience and how it relates to the role. We recommend rehearsing with a friend or in front of a mirror to nail that delivery.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your enthusiasm for the role. We believe this small gesture can help keep you top of mind for the hiring team.
We think you need these skills to ace Group Technology & Digital Director in Harrogate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Group Technology & Digital Director role. Highlight your leadership in IT and digital transformation, as well as any relevant achievements in operational resilience and e-commerce.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about technology and digital innovation. Share specific examples of how you've driven change in previous roles and how you can contribute to our purpose-driven organisation.
Showcase Your Communication Skills:As a senior leader, your ability to communicate effectively is crucial. In your application, demonstrate your outstanding communication skills by being clear and concise. Make sure to convey your emotional intelligence and ability to build strong partnerships.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application is processed smoothly and allows us to get to know you better. Don’t forget to mention any flexibility options you’d like to discuss in your application!
How to prepare for a job interview at Bettys & Taylors of Harrogate
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest trends and technologies relevant to the role. Brush up on your knowledge of IT, digital transformation, and e-commerce platforms. Being able to discuss specific examples of how you've driven innovation or improved operational resilience will really impress.
✨Showcase Your Leadership Skills
As a senior leader, it’s crucial to demonstrate your ability to lead large, cross-functional teams. Prepare to share stories about how you've influenced stakeholders at all levels, especially at the Executive and Board level. Highlight your emotional intelligence and communication skills during the interview.
✨Align with Company Values
Familiarise yourself with Bettys & Taylors Group's purpose and values. Be ready to explain how your vision for technology and digital innovation aligns with their goals. This shows that you’re not just looking for a job, but that you genuinely want to contribute to their mission.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and strategic thinking. Think about challenges you’ve faced in previous roles, particularly around cyber security and data integrity, and be prepared to discuss how you tackled them effectively.
