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For Companies At a Glance
- Tasks: Deliver exceptional service and create magical experiences for our customers.
- Company: Join the iconic Bettys & Taylors Group, known for quality and service.
- Benefits: Enjoy free meals, profit-share bonuses, holiday allowance, and health support.
- Why this job: Be part of a passionate team and develop your skills in hospitality.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Flexible shifts with opportunities for personal growth and development.
The predicted salary is between 10 - 16 £ per hour.
An opportunity has arisen in our Front of House team and we are looking for a Waiter or Waitress to join us as part of our team at Harrogate. As a Waiter or Waitress you will be responsible for providing the highest level of service to deliver a deliciously magical experience for every customer whilst working at pace. This is a Part Time role working one evening and one weekend day, a minimum of 10 contracted hours over 2 days. We have a variety of shift patterns with start and finish times staggered throughout the day which is dependent on the opening hours of the branch. These shifts may include early mornings or evening shifts up to 11pm. You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns please provide more details in your application.
About You
You will have a keen interest in customer service and the ability to work at pace. You will need to have good communication skills and be able to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. You will be passionate about learning the dishes on our menu to share your knowledge with our customers. Previous experience working in a customer facing environment is a must, ideally within a hospitality business. Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.
What We Offer You
As a minimum, all our employees receive free meals, drinks and snacks while at work, a discretionary quarterly profit-share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company-wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension. We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences, and we are committed to offering an inclusive culture where everyone can thrive.
Please note that this role is advertised on an ongoing basis and will therefore close when filled. Please apply as soon as possible to be considered.
Evening & Weekend Waiter/Waitress in Harrogate employer: Bettys & Taylors of Harrogate
Contact Detail:
Bettys & Taylors of Harrogate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening & Weekend Waiter/Waitress in Harrogate
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a coffee or a bite to eat. This way, you can familiarise yourself with the atmosphere and even chat with staff. It shows you're genuinely interested and gives you some great talking points.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a waiter or waitress and how you'd handle them. Role-playing with a friend can help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 3
Show off your passion for food! Brush up on the menu items and be ready to share your thoughts on them. If you can express genuine enthusiasm about the dishes, it’ll impress the hiring team and show that you’re ready to dive into the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team at Bettys & Taylors Group. So, get your application in and let’s make some magic happen!
We think you need these skills to ace Evening & Weekend Waiter/Waitress in Harrogate
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us know why you love customer service! Share any experiences that highlight your enthusiasm and how you go the extra mile to create a magical experience for customers.
Be Clear About Your Availability: Since this role requires evening and weekend shifts, make sure to clearly outline your availability in your application. If you have specific days or times you can work, let us know so we can find the best fit for you!
Highlight Relevant Experience: If you've worked in a customer-facing role before, mention it! We want to see how your previous experiences can contribute to our team. Don’t forget to include any hospitality experience, even if it’s just a part-time gig.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our amazing culture while you’re at it!
How to prepare for a job interview at Bettys & Taylors of Harrogate
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu. Being able to discuss dishes confidently will impress the interviewer and show your passion for customer service.
✨Show Off Your Team Spirit
Since this role relies heavily on teamwork, be prepared to share examples of how you've successfully worked in a team before. Highlighting your ability to collaborate will resonate well with the hiring team.
✨Demonstrate Your Customer Service Skills
Think of specific instances where you provided excellent customer service in previous roles. Be ready to discuss these experiences and how they relate to creating a magical experience for customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the company culture or training opportunities. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.