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For Companies At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in a bustling café.
- Company: Join the iconic Bettys & Taylors Group, known for quality and service.
- Benefits: Enjoy free meals, profit-sharing bonuses, and great employee discounts.
- Why this job: Be part of a passionate team and develop your skills in a supportive environment.
- Qualifications: Experience in café management and a knack for motivating teams.
- Other info: Flexible working patterns and opportunities for personal growth await you.
The predicted salary is between 28800 - 43200 £ per year.
An opportunity has arisen in our Front of House team and we are looking for someone to join us as our Deputy Front of House Manager at Bettys Cafe Tearooms in Harrogate. As a Deputy Front of House Manager you will be responsible for leading and supporting a team of Waiter/Waitresses and Front of House Team Leaders to deliver a deliciously magical experience to every customer. You will report to the Front of House Manager and deputise for them in their absence. This is a Full Time role working 37.5 hours over 5 days. The start and finish times can vary depending on opening hours of the branch, this may include some early mornings or later finishes with a normal shift length of 8.5 hours per day (no split shifts). You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns please provide more details in your application.
Responsibilities
- Lead and support a team of Waiter/Waitresses and Front of House Team Leaders to deliver a high-quality guest experience.
- Report to the Front of House Manager and deputise in their absence.
- Ensure adherence to branch opening hours and staffing requirements, including weekend work.
Requirements
- Background in working in and organising a busy cafe.
- Experience in managing and motivating a team.
- Knowledge of food safety and health and safety procedures.
- Good communication skills and the ability to work well with others, supporting a strong team ethic to deliver quality and customer service.
- Ideally experience working to KPI’s such as labour budgets.
What We Offer
- Free meals, drinks and snacks while at work; a quarterly discretionary profit-share bonus; holiday allowance with the option to buy and (in some cases) sell additional days; company-wide employee discounts.
- Access to a health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension.
- Development opportunities through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate. We share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences and we are committed to offering an inclusive culture where everyone can thrive.
The closing date for this vacancy is 16th February 2026.
Deputy Front of House Manager in Harrogate employer: Bettys & Taylors of Harrogate
Contact Detail:
Bettys & Taylors of Harrogate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Front of House Manager in Harrogate
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bettys & Taylors Group's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Deputy Front of House Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills before the big day.
✨Tip Number 3
Prepare some questions! When you get the chance to ask questions during the interview, make sure they reflect your interest in the role and the team. This shows you're not just there for a job, but you want to contribute to the magic at Bettys.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team directly. Don’t forget to highlight your experience in managing teams and delivering great customer service!
We think you need these skills to ace Deputy Front of House Manager in Harrogate
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the café culture shine through! Share specific experiences that highlight your enthusiasm for delivering exceptional customer service and creating memorable moments for guests.
Highlight Your Leadership Skills: As a Deputy Front of House Manager, you'll be leading a team. Make sure to showcase any previous experience in managing or motivating teams. Use examples that demonstrate how you've successfully supported others and contributed to a positive work environment.
Be Clear About Your Availability: Since the role requires weekend work and varying hours, be upfront about your availability in your application. If you have specific preferences or constraints, mention them so we can find a working pattern that suits both you and us!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Bettys Café Tearooms!
How to prepare for a job interview at Bettys & Taylors of Harrogate
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings at Bettys Cafe Tearooms. Being able to discuss the dishes, their ingredients, and what makes them special will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a busy café environment. Highlight specific situations where you motivated staff or improved service quality, as this will demonstrate your capability to support the Front of House Manager effectively.
✨Emphasise Teamwork and Communication
Since this role requires strong communication skills, think of instances where you've worked collaboratively with others. Be ready to discuss how you foster a positive team atmosphere and resolve conflicts, which is crucial for delivering a high-quality guest experience.
✨Understand Health and Safety Standards
Brush up on food safety and health regulations relevant to the café industry. Being knowledgeable about these procedures will not only impress your interviewers but also show that you take customer safety seriously, aligning with the values of Bettys & Taylors Group.
