Customer Demand Planner in Harrogate

Customer Demand Planner in Harrogate

Harrogate Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage customer portfolios and lead demand planning meetings to align forecasts and stock.
  • Company: Join Taylors of Harrogate, a renowned brand located at Plumpton Park.
  • Benefits: Enjoy free meals, a quarterly profit-share bonus, and access to health cash plans.
  • Other info: This is a full-time, 12-month fixed-term contract with hybrid working options.
  • Why this job: This role offers a chance to optimise forecasting systems in a dynamic FMCG environment.
  • Qualifications: Candidates should be highly analytical with strong Excel and ERP skills; experience in demand planning is ideal.

The predicted salary is between 30000 - 40000 £ per year.

An opportunity has arisen in our Customer Demand Team, and we are looking for a Customer Demand Planner to join us for 12 months, at Taylors of Harrogate at our Plumpton Park site.

What you’ll be doing:

  • Manage a portfolio of UK and/or international customers.
  • Maintain and update base forecasts with clear assumptions and collaborate with Account Managers on promotional uplifts.
  • Deliver against inbound and stock KPIs, identifying and resolving performance gaps through collaboration.
  • Lead weekly demand and production planning meetings to align forecasts, stock, and production.
  • Represent the Customer Demand team in NPD and range review project meetings.
  • Support process mapping for customer supply chain activities.
  • Contribute to the development and optimisation of forecasting systems.

This is a full‑time role working 37.5hrs over 5 days on a 12‑month fixed‑term contract. Hybrid working is available with a minimum expectation that the employee works from the office two days per week.

About You:

  • Highly analytical, numerate, and confident using Excel and ERP systems.
  • Can build strong relationships and work collaboratively across teams.
  • Organised, proactive, and able to manage multiple priorities.
  • Strong communication skills and a problem‑solving mindset.
  • Ideally has proven experience in demand planning/supply chain or transferable skills within an FMCG environment (not a requirement).

What We Offer You:

  • All employees receive free meals, drinks and snacks while at work.
  • A discretionary quarterly profit‑share bonus.
  • Holiday allowance with the option to buy and (in some cases) sell additional days.
  • Company‑wide employee discounts.
  • Access to our health cash plan, wellbeing support, company‑funded counselling and enrolment in the company pension.
  • Development opportunities, external training programmes, apprenticeships and internal 1:1 coaching schemes.

Customer Demand Planner in Harrogate employer: Bettys & Taylors of Harrogate

Taylors of Harrogate offers a vibrant workplace at Plumpton Park with free meals and a quarterly profit-share bonus. The company prioritises employee wellbeing through counselling and development opportunities, fostering a supportive environment for growth.

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Contact Details:

Bettys & Taylors of Harrogate Recruitment Team

We think you need these skills to ace Customer Demand Planner in Harrogate

Analytical Skills
Excel
ERP Systems
Collaboration
Organisational Skills
Proactivity
Communication Skills