At a Glance
- Tasks: Deliver exceptional service and create magical experiences for customers.
- Company: Join the iconic Bettys & Taylors Group, known for quality and service.
- Benefits: Enjoy free meals, profit-share bonuses, and health support.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team in a vibrant hospitality environment.
- Qualifications: Customer service experience and a love for teamwork are essential.
The predicted salary is between 12 - 15 € per hour.
An opportunity has arisen in our Front of House team and we are looking for a Waiter or Waitress to join us as part of our team at Harlow Carr. As a Waiter or Waitress you will be responsible for providing the highest level of service to deliver a deliciously magical experience for every customer whilst working at pace.
This is a Fixed Term (until the end of August 2026) Full Time role working a minimum of 30 contracted hours over 5 days. We have a variety of shift patterns with start and finish times staggered throughout the day which is dependent on the opening hours of the branch. These shifts may include some early mornings or later finishes. You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns please provide more details in your application.
About You
- Have a keen interest in customer service and the ability to work at pace.
- Good communication skills and be able to work well with others; rely on our strong team ethic.
- Passionate about learning the dishes on our menu to share knowledge with customers.
- Previous experience working in a customer facing environment is a must, ideally within a hospitality business.
- Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.
What We Offer You
- Free meals, drinks and snacks while at work.
- Discretionary quarterly profit-share bonus.
- Holiday allowance with option to buy/sell additional days.
- Company-wide employee discounts.
- Access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension.
- Development opportunities: external training, apprenticeships, internal 1:1 coaching.
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences, and we are committed to offering an inclusive culture where everyone can thrive.
Please note that this role is advertised on an ongoing basis and will therefore close when filled. Please apply as soon as possible to be considered.
Fixed Term Waiter/Waitress employer: Bettys & Taylors of Harrogate
At Bettys & Taylors Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values quality and service. Our team members enjoy free meals, a discretionary profit-share bonus, and comprehensive wellbeing support, alongside ample opportunities for personal and professional growth through training and coaching. Located in the picturesque Harlow Carr, our inclusive environment fosters collaboration and celebrates diverse backgrounds, making it a truly rewarding place to work.
Contact Detail:
Bettys & Taylors of Harrogate Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Fixed Term Waiter/Waitress
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bettys & Taylors Group. Understanding their values and culture will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a magical experience for customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your chat!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to our careers page and submit your application directly. It’s the best way to ensure your application gets noticed!
We think you need these skills to ace Fixed Term Waiter/Waitress
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us know why you love customer service! Share any experiences that highlight your enthusiasm and how you go the extra mile to create a magical experience for customers.
Be Clear About Your Availability:Since we have various shift patterns, it’s super important to mention your availability in your application. If you can work weekends or early mornings, make sure to highlight that so we can find the best fit for you!
Highlight Relevant Experience:If you've worked in a customer-facing role before, don’t be shy about it! Share specific examples of your previous experience in hospitality or similar environments to show us you’re ready to hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity as soon as possible!
How to prepare for a job interview at Bettys & Taylors of Harrogate
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu. Being able to discuss dishes and share your knowledge will show your passion for customer service and your eagerness to provide a magical experience.
✨Show Off Your Team Spirit
Since this role relies heavily on teamwork, be prepared to share examples of how you've successfully worked in a team before. Highlighting your ability to communicate and collaborate will resonate well with the interviewers.
✨Demonstrate Your Customer Service Skills
Think of specific instances where you’ve gone above and beyond for a customer. This could be from previous roles or even personal experiences. Showing that you genuinely care about customer satisfaction will set you apart.
✨Be Ready for Shift Discussions
As the role involves various shift patterns, be open and flexible when discussing your availability. If you have preferences or constraints, mention them upfront to ensure a good fit for both you and the company.
