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For Companies At a Glance
- Tasks: Deliver exceptional service and create magical experiences for customers.
- Company: Join the iconic Bettys & Taylors Group, known for quality and service.
- Benefits: Enjoy free meals, profit-share bonuses, holiday allowance, and health support.
- Other info: Flexible shifts with opportunities for personal growth and development.
- Why this job: Be part of a passionate team and develop your skills in hospitality.
- Qualifications: Customer service experience and a love for teamwork are essential.
The predicted salary is between 12 - 15 £ per hour.
An opportunity has arisen in our Front of House team and we are looking for 2 Waiter or Waitresses to join us as part of our team at Harlow Carr. As a Waiter or Waitress you will be responsible for providing the highest level of service to deliver a deliciously magical experience for every customer whilst working at pace. These are Fixed Term (until the end of August 2026) Part Time roles working a minimum of 12 contracted hours over 2 days. We have a variety of shift patterns with start and finish times staggered throughout the day which is dependent on the opening hours of the branch. These shifts may include some early mornings or later finishes. You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns please provide more details in your application.
About You
You will have a keen interest in customer service and the ability to work at pace. You will need to have good communication skills and be able to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. You will be passionate about learning the dishes on our menu to share your knowledge with our customers. Previous experience working in a customer facing environment is a must, ideally within a hospitality business. Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.
What We Offer You
As a minimum, all our employees receive free meals, drinks and snacks while at work, a discretionary quarterly profit-share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company-wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension. We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences, and we are committed to offering an inclusive culture where everyone can thrive.
Please note that this role is advertised on an ongoing basis and will therefore close when filled. Please apply as soon as possible to be considered.
Fixed Term Part-Time Waiter/Waitress employer: Bettys & Taylors of Harrogate
Contact Detail:
Bettys & Taylors of Harrogate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fixed Term Part-Time Waiter/Waitress
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bettys & Taylors Group. Understanding their values and culture will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a magical experience for customers, think of examples from your past experiences where you went above and beyond for someone.
✨Tip Number 3
Be ready to show your teamwork spirit! Highlight times when you worked well with others, as this role relies heavily on a strong team ethic. We want to see how you can contribute to our fantastic Front of House team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Harlow Carr. Don’t wait too long, as we’re filling these roles quickly!
We think you need these skills to ace Fixed Term Part-Time Waiter/Waitress
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love working with customers. Share any experiences that highlight your enthusiasm and ability to create a magical experience for guests.
Be Clear About Your Availability: Since we have various shift patterns, it’s super important to mention your availability in your application. If you can work weekends or early mornings, make sure to highlight that!
Highlight Relevant Experience: If you've worked in hospitality or any customer-facing role before, don’t hold back! Tell us about your previous experiences and how they’ve prepared you for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Bettys & Taylors of Harrogate
✨Know the Menu Inside Out
Familiarise yourself with the dishes on the menu before your interview. Being able to discuss the ingredients and preparation methods shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Highlight situations where you went above and beyond to ensure a great experience for customers, as this is key in the hospitality industry.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, think of instances where you successfully collaborated with others. Be ready to share how you contribute to a positive team environment, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare a few questions about the company culture or training opportunities. This shows your genuine interest in the role and helps you understand if it’s the right fit for you, while also leaving a positive impression.