At a Glance
- Tasks: Lead a team to create magical customer experiences in a vibrant café environment.
- Company: Join the iconic Bettys Café Tearooms, part of a beloved Yorkshire family business.
- Benefits: Enjoy free meals, profit-sharing bonuses, and great employee discounts.
- Other info: Flexible working hours with opportunities for personal growth in a supportive culture.
- Why this job: Be part of a passionate team dedicated to quality and exceptional service.
- Qualifications: Experience in retail management and a knack for motivating teams.
The predicted salary is between 25000 - 30000 € per year.
An opportunity has arisen in our Retail team and we are looking for a Deputy Retail Manager to join us at Bettys Café Tearooms in York on a fixed-term basis for 13 months covering maternity leave. As a Deputy Retail Manager you will be responsible for leading and supporting a team of Retail Assistants and Retail Team Leaders to deliver a deliciously magical experience to every customer. You will report to the Retail Manager and deputise for them in their absence. This is a full-time role working 37.5 hours over 5 days. The start and finish times can vary depending on opening hours of the branch; this may include some early mornings or later finishes and evening shifts with a normal shift length of 8.5 hours per day (no split shifts). You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns please provide more details in your application.
About You
- You’ll have a background of working in and organising a Retail department.
- You’ll have experience in managing and motivating a team.
- You will have knowledge of food safety and health and safety procedures.
- You will have good communication skills and the ability to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service.
- You will have the desire to learn all about our products and be able to confidently share your knowledge and enthusiasm with our customers.
- Ideally you will have previous experience working to KPI’s such as labour budgets.
What We Offer You
- All employees receive free meals, drinks and snacks while at work.
- A quarterly discretionary profit-share bonus.
- Holiday allowance with the option to buy and (in some cases) sell additional days.
- Company-wide employee discounts.
- Access to our health cash plan.
- Wellbeing support.
- Company funded counselling.
- Enrolment in the company pension.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences and we are committed to offering an inclusive culture where everyone can thrive.
Deputy Retail Manager employer: Bettys & Taylors of Harrogate
At Bettys Café Tearooms in York, we pride ourselves on being an exceptional employer that values our team members and fosters a supportive work environment. As a Deputy Retail Manager, you will enjoy benefits such as free meals during shifts, a quarterly profit-share bonus, and access to wellbeing support, all while working in a culture that celebrates diversity and encourages personal growth. Join us in delivering a magical experience to our customers while being part of a family business that truly cares about its people.
Contact Detail:
Bettys & Taylors of Harrogate Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Retail Manager
✨Tip Number 1
Get to know the company! Before your interview, dive into Bettys Café Tearooms' history and values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled challenges. We want to hear how you can bring that deliciously magical experience to life for customers.
✨Tip Number 3
Be ready to discuss your knowledge of food safety and health procedures. Brush up on these topics so you can confidently share your expertise during the interview. It shows you're serious about maintaining high standards!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Deputy Retail Manager
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let us see your enthusiasm for the retail world! Share specific experiences where you’ve led a team or created a memorable customer experience. We love to hear about your journey in retail!
Be Clear About Your Availability:Since this role involves varied hours, make sure to mention your availability clearly in your application. If you have preferences for working patterns or can work weekends, let us know so we can find the best fit for you!
Highlight Your Team Management Skills:We’re looking for someone who can motivate and support a team. In your application, give examples of how you’ve successfully managed a team in the past. This will show us that you’re ready to step into the Deputy Retail Manager role with confidence.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re keen on joining our Bettys family!
How to prepare for a job interview at Bettys & Taylors of Harrogate
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially around food safety and health procedures. Familiarise yourself with Bettys Café Tearooms' products and values so you can confidently discuss how you would enhance the customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and motivated a team in the past. Think about specific situations where you led by example or resolved conflicts, as this will demonstrate your capability to support the Retail Manager effectively.
✨Be Ready for KPI Discussions
Since the role involves working to KPIs, be prepared to talk about your experience with labour budgets and performance metrics. Bring examples of how you've met or exceeded targets in previous roles to show you understand the importance of these goals.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
