At a Glance
- Tasks: Lead a vibrant team to create magical customer experiences at Bettys Cafe Tearooms.
- Company: Join the iconic Bettys & Taylors Group, known for quality and service.
- Benefits: Enjoy free meals, profit-sharing bonuses, and health support.
- Other info: Explore development opportunities and thrive in an inclusive culture.
- Why this job: Be part of a passionate team in a dynamic cafe environment.
- Qualifications: Experience in busy cafes and team management is essential.
The predicted salary is between 31500 - 38500 £ per year.
An opportunity has arisen in our Front of House team and we are looking for someone to join us as our Deputy Front of House Manager at Bettys Cafe Tearooms in Bettys York.
As a Deputy Front of House Manager you will be responsible for leading and supporting a team of Waiter/Waitresses and Front of House Team Leaders to deliver a deliciously magical experience to every customer.
You will report to the Front of House Manager and deputise for them in their absence.
This is a full time role working 37.5 hours over 5 days including working at least one day at the weekend every week.
The normal shift length of 8.5 hours per day (no split shifts.) The start and finish times can vary depending on opening hours of the branch.
As a Duty Manager you will be required to work some early mornings or later finishes including covering some of our evening dining shifts.
About You
- Background of working in and organising a busy cafe.
- Experience in managing and motivating a team.
- Knowledge of food safety and health and safety procedures.
- Good communication skills and the ability to work well with others, relying on a strong team ethic to deliver the highest levels of quality and customer service.
- Previous experience working to KPI’s such as labour budgets.
What We Offer You
- Free meals, drinks and snacks while at work.
- Quarterly discretionary profit-share bonus.
- Holiday allowance with the option to buy and (in some cases) sell additional days.
- Company-wide employee discounts.
- Access to our health cash plan.
- Wellbeing support.
- Company funded counselling.
- Enrolment in the company pension.
We also offer a range of development opportunities no matter your role and ambitions.
We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group.
Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate.
Together we share a passion for quality, service and doing things properly.
We are driven by our purpose and our values, and we believe our people are what set us apart.
We welcome applications from all cultures, backgrounds, and experiences and we are committed to offering an inclusive culture where everyone can thrive.
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Deputy Front of House Manager employer: Bettys & Taylors of Harrogate
Bettys & Taylors of Harrogate is an exceptional employer that values its employees by fostering a collaborative and innovative work culture. With a focus on professional development, the company offers numerous growth opportunities while promoting a healthy work-life balance through hybrid working arrangements in the picturesque town of Harrogate. Joining our team means being part of a legacy brand that prioritises quality and community, making your contributions truly meaningful.
Contact Details:
Bettys & Taylors of Harrogate Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Front of House Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bettys & Taylors of Harrogate. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bettys & Taylors of Harrogate
Don't be shy about reaching out to Bettys & Taylors of Harrogate directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Front of House Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bettys & Taylors of Harrogate and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bettys & Taylors of Harrogate
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
