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- Tasks: Support finance and administration at Bettys Café Tearooms, ensuring smooth branch operations.
- Company: Join the iconic Bettys & Taylors Group, known for quality and exceptional service.
- Benefits: Enjoy free meals, profit-share bonuses, holiday options, discounts, and health support.
- Why this job: Be part of a supportive culture that values personal development and inclusivity.
- Qualifications: Organisational skills and a customer-focused attitude are key; experience with invoices is a plus.
- Other info: Part-time role with flexible working patterns available; perfect for students!
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Branch Administrator role at Bettys & Taylors of Harrogate.
2 days ago Be among the first 25 applicants.
Join to apply for the Branch Administrator role at Bettys & Taylors of Harrogate.
Bettys & Taylors of Harrogate provided pay range
This range is provided by Bettys & Taylors of Harrogate. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Are you an organised, detail-oriented individual with excellent administrative skills and a passion for delivering exceptional customer service? We are recruiting for a Branch Administrator based at Bettys Café Tearooms in York to support with finance and general administration for the effective and efficient running of the branch.
This is a Part Time role working 22 hours over 4 days including working at the weekend. This would be Tuesday/Wednesday/Thursday and Sunday. You will work alongside another Branch Administrator to provide the branch with 7 day cover. If you would like to discuss working patterns, please provide more details in your application.
Responsibilities
- Finance administration and reconciliation including cash handling, banking and floats
- Processing invoices and credit notes
- Being a key central point of contact in the branch and providing excellent customer service in response to queries and messages from and to external and internal customers, handled over the phone, email or post
- General administration including reporting, ordering and management of equipment, updating logs and reports, management of personnel and other files, keeping systems up to date and other ad hoc duties as required
About you
- The position will suit someone who is proficient in administrative tasks and experience in dealing with invoices or cash handling/banking is preferable but not essential
- You will possess strong organisational skills with the ability to work at pace and solve problems effectively
- You will be a good communicator and have good interpersonal skills with a ‘can do’ and customer-focused approach
- You will work with strong attention to detail and possess numeracy skills and be computer literate, for high levels of accuracy and confidentiality, following company policies and procedures
- You will have the ability to work independently and manage multiple tasks effectively
What We Offer You
As a minimum, all our employees receive free meals and drinks while at work, a discretionary quarterly profit-share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company-wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension.
We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences and we are committed to offering an inclusive culture where everyone can thrive.
Click here to learn more about life at Bettys & Taylors Group.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Information Technology
- Restaurants
We are Bettys & Taylors Group and value inclusivity. This description retains the core responsibilities, qualifications and offerings for the Branch Administrator role while removing unrelated postings and formatting issues.
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Branch Administrator employer: Bettys & Taylors of Harrogate
Contact Detail:
Bettys & Taylors of Harrogate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Administrator
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description, such as finance administration and cash handling. This will help you speak confidently about your relevant skills during any interviews.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed multiple tasks effectively in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Research Bettys & Taylors Group and their values. Understanding their commitment to quality and customer service will allow you to align your answers with their company culture during the interview process.
✨Tip Number 4
Prepare to discuss your customer service experience, especially how you've handled queries or complaints. This is crucial for the Branch Administrator role, as you'll be the central point of contact for customers.
We think you need these skills to ace Branch Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and any relevant administrative experience. Emphasise your attention to detail and customer service abilities, as these are key for the Branch Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention specific examples of how you've successfully handled administrative tasks or resolved customer queries in the past.
Highlight Relevant Skills: In your application, clearly outline your proficiency in finance administration, cash handling, and general administration. If you have experience with invoicing or banking, be sure to include that as well.
Express Flexibility: Since the role requires working on weekends and specific days, mention your availability and willingness to discuss working patterns in your application. This shows your commitment and adaptability to the branch's needs.
How to prepare for a job interview at Bettys & Taylors of Harrogate
✨Showcase Your Organisational Skills
As a Branch Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the responsibilities of the role.
✨Highlight Customer Service Experience
Since the role involves providing excellent customer service, be ready to discuss situations where you effectively resolved customer queries or complaints. This shows that you have a customer-focused approach, which is essential for this position.
✨Demonstrate Attention to Detail
Attention to detail is crucial in finance administration and general administration tasks. Bring up instances where your meticulous nature helped avoid errors or improved processes. This will reassure the interviewer of your capability to maintain high accuracy.
✨Prepare Questions About the Role
Having thoughtful questions prepared shows your genuine interest in the position and the company. Ask about the team dynamics, working patterns, or opportunities for development within the company to engage the interviewer and learn more about your potential future.