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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create a magical shopping experience.
- Company: Join the iconic Bettys & Taylors Group, known for quality and service.
- Benefits: Enjoy free meals, profit-share bonuses, discounts, and wellbeing support.
- Other info: Flexible part-time hours with opportunities for personal development.
- Why this job: Be part of a passionate team in a festive environment at Castle Howard.
- Qualifications: No experience needed; just a love for customer service and teamwork.
Bettys Retail Assistant (based at Castle Howard)
Join to apply for the Bettys Retail Assistant (based at Castle Howard) role at Bettys & Taylors of Harrogate
Bettys Retail Assistant (based at Castle Howard)
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Join to apply for the Bettys Retail Assistant (based at Castle Howard) role at Bettys & Taylors of Harrogate
Bettys & Taylors of Harrogate provided pay range
This range is provided by Bettys & Taylors of Harrogate. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
An exciting opportunity has arisen for a Retail Assistant on a fixed term basis as part of the Bettys retail team at our pop up shop based at Castle Howard near York. We opened for the first time last Christmas and we delighted to be returning to build upon the success of last year.
As a Retail Assistant you will be responsible for providing the highest level of service to deliver a deliciously magical experience for every customer. This role is fixed term from November 2025 until early January 2026.
We are interested in hearing from you if you are looking for a part time role and able to work one day at the weekend. Please cover in your application the number of days you are available. Start and finish times will be staggered throughout the day which is dependent on the opening hours, which change slightly as we get closer to Christmas. The shifts may include some early mornings or later finishes. If you would like to discuss working patterns please provide more details in your application.
About You
You will have a keen interest in customer service and the ability to work at pace. You will have good communication skills and the ability to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. You will have the desire to learn all about our products and be able to confidently share your knowledge and enthusiasm with our customers. Previous experience working in a customer facing environment and knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.
What We Offer You
As a minimum, all our employees receive free meals, drinks and snacks while at work, a discretionary quarterly profit-share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company-wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension.
We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences, and we are committed to offering an inclusive culture where people from all walks of life can grow and thrive.
Click here to learn more about life at Bettys & Taylors Group.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
Job function
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Job function
Sales and Business Development
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Industries
Restaurants
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Bettys Retail Assistant (based at Castle Howard) employer: Bettys & Taylors of Harrogate
Contact Detail:
Bettys & Taylors of Harrogate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bettys Retail Assistant (based at Castle Howard)
✨Tip Number 1
Familiarise yourself with Bettys & Taylors' products and values. Understanding their commitment to quality and customer service will help you connect with the brand during your interview.
✨Tip Number 2
Showcase your enthusiasm for customer service. Prepare examples from your past experiences where you went above and beyond for a customer, as this aligns perfectly with the role's requirements.
✨Tip Number 3
Be ready to discuss your availability clearly. Since the role requires flexibility with shifts, being upfront about your schedule will demonstrate your willingness to accommodate the team's needs.
✨Tip Number 4
Research Castle Howard and its significance. Showing that you understand the location and its appeal can help you stand out as a candidate who is genuinely interested in the role.
We think you need these skills to ace Bettys Retail Assistant (based at Castle Howard)
Some tips for your application 🫡
Highlight Customer Service Skills: In your application, emphasise your experience and enthusiasm for customer service. Mention any previous roles where you interacted with customers and how you contributed to a positive experience.
Availability Details: Clearly state your availability in your application, including the number of days you can work and any preferences for shifts. This will help the employer understand your flexibility.
Show Interest in Products: Express your eagerness to learn about the products offered by Bettys & Taylors. Mention any relevant knowledge or experiences that demonstrate your passion for food and customer engagement.
Tailor Your CV: Make sure your CV is tailored to the Retail Assistant role. Highlight relevant skills, such as teamwork and communication, and ensure it reflects your ability to work in a fast-paced environment.
How to prepare for a job interview at Bettys & Taylors of Harrogate
✨Show Your Passion for Customer Service
As a Retail Assistant, your enthusiasm for customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in the past, even if it's from previous roles or experiences.
✨Demonstrate Team Spirit
Bettys values a strong team ethic. Highlight your ability to work well with others by discussing past experiences where teamwork led to success. This will show that you can contribute positively to their culture.
✨Familiarise Yourself with Their Products
Take some time to learn about Bettys' offerings, especially their food and drink products. Being able to discuss these confidently during your interview will demonstrate your genuine interest and readiness to engage with customers.
✨Be Flexible with Availability
Since the role requires weekend work and varying shifts, be clear about your availability. If you can accommodate early mornings or late finishes, mention this to show your commitment and flexibility.