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For Companies At a Glance
- Tasks: Deliver magical experiences through exceptional customer service in our Belmont Room.
- Company: Join the iconic Bettys & Taylors Group, known for quality and service.
- Benefits: Enjoy free meals, profit-share bonuses, holiday options, and health support.
- Why this job: Be part of a passionate team and develop your skills in a vibrant environment.
- Qualifications: Customer service experience and a love for teamwork are essential.
- Other info: Flexible shifts with opportunities for personal growth and development.
Overview
An opportunity has arisen for a Waiter or Waitress to join the team in our Belmont Room at Bettys York where we serve our bookable Afternoon Tea. This is a Part Time role working a minimum of 6 hours over 1 day at the weekend Saturday/Sunday. We have a variety of shift patterns with start and finish times staggered throughout the day which is dependent on the opening hours of the branch. These shifts may include some early mornings or later finishes. You will be always required to work at least one day at the weekend every week. If you would like to discuss working patterns please provide more details in your application.
Responsibilities
- Provide the highest level of service to deliver a deliciously magical experience for every customer while working at pace.
Qualifications
- You will have a keen interest in customer service and the ability to work at pace.
- Good communication skills and the ability to work well with others, as we rely on a strong team ethic to deliver the highest levels of quality and customer service.
- Passionate about learning the dishes on our menu to share knowledge with customers.
- Previous experience working in a customer facing environment is a must, ideally within a hospitality business.
- Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.
What We Offer You
- As a minimum, all our employees receive free meals, drinks and snacks while at work.
- Discretionary quarterly profit-share bonus.
- Holiday allowance with the option to buy and (in some cases) sell additional days.
- Company-wide employee discounts
- Access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension.
- Development opportunities through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences, and we are committed to offering an inclusive culture where everyone can thrive.
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Belmont Room Waiter/ Waitress employer: Bettys & Taylors of Harrogate
Contact Detail:
Bettys & Taylors of Harrogate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Belmont Room Waiter/ Waitress
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bettys & Taylors Group. Understanding their values and culture will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It’s a reflection of how you’ll represent the brand, so put your best foot forward right from the start.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, you can easily find all the info you need about the role there!
We think you need these skills to ace Belmont Room Waiter/ Waitress
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love providing great service. Share any experiences that highlight your enthusiasm for making customers happy – it really helps us see your personality shine through!
Be Clear About Your Availability: Since we have various shift patterns, it's super important to mention when you're available to work. If you can do weekends or early mornings, make sure to include that in your application so we can find the best fit for you.
Highlight Relevant Experience: If you've worked in a customer-facing role before, don’t be shy! Tell us about your previous experience in hospitality or any other relevant jobs. It helps us understand how you can contribute to our team right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the perks we offer!
How to prepare for a job interview at Bettys & Taylors of Harrogate
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the dishes on the menu. Being able to discuss the ingredients and preparation methods shows your passion for the role and helps you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Teamwork Scenarios
Since teamwork is crucial in this role, be ready to discuss how you work with others. Share specific instances where you collaborated effectively with colleagues to achieve a common goal, highlighting your communication skills and team ethic.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical shift looks like. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.