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- Tasks: Analyse business changes and translate objectives into clear functional requirements.
- Company: Join the iconic Bettys and Taylors Group, home to Yorkshire Tea and more.
- Benefits: Free meals, profit-share bonus, holiday flexibility, and health support.
- Why this job: Make a real impact in a family business with a strong culture.
- Qualifications: Experience in business analysis and strong relationship-building skills.
- Other info: Hybrid working in Harrogate with excellent development opportunities.
The predicted salary is between 28800 - 48000 £ per year.
Join us as a Business Analyst at Bettys and Taylors Group – Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate.
An exciting opportunity has arisen for a Business Analyst to join our growing Central Change Team on a permanent basis. This new headcount reflects an increase in team size to support our expanding portfolio of change initiatives.
Based at Plumpton Park in Harrogate you will help to ensure a clear understanding of business change objectives/ problem statements and translate into clear specification of functional requirements (system and non-system). This will include ensuring that there is traceability of functional requirements throughout test/training/process activity stages. You will also ensure data and process impacts are specified as part of any change activity whilst helping to support pragmatic scoping of change to maximise business benefits from minimum input. The role will offer hybrid working based from Harrogate (HG2 7LD). Please note that this position is not suitable for fully remote applicants, as regular on-site collaboration in Harrogate is essential.
Responsibilities
- Partner with business SMEs to clarify key project problem statements/change objectives as part of the initial change assessment phase
- Collaborate with project teams to define project scope based upon options available to partially or fully meet project objectives, providing insight into possible levels of complexity/effort needed to meet requirements.
- Lead documentation of functional requirements for allocated change projects, including complex CRIMs aiming to be delivered in an agile approach.
- Gathers insight to inform effective, realistic, and stretching estimations for timescales and works to achieve these.
- Support education/upskilling of BAU teams in requirements articulation to enable them to define requirements for smaller/simpler changes.
- Builds effective working relationships with business change leads; partnering, challenging and advising to redesign inefficient business processes either ad hoc or as part of a larger project.
- Support maintenance of as-is business understanding, against which all future changes will be impact assessed
- Support Set up and help establish Business Architecture Capability.
What you bring
- Experience of business analysis for IT enabled change projects including process and data analysis.
- Demonstrated experience of requirements gathering including providing traceability through to testing and training activity.
- Self-driven with a can-do attitude.
- Strong evidence of relationship building.
- Confidence and ability to effectively challenge the status quo.
- Experience in large-scale organizational change projects.
- Ability to align vision, objectives, and requirements to solutions.
- Proficiency in agile and waterfall methodologies.
- Strategic experience with external suppliers and partners.
- Ideally would have worked within a complex, multi-business, multi-stakeholder and multi-system environment.
What we offer you
As a minimum, all our employees receive free meals, drinks and snacks while at work, a discretionary quarterly profit‑share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company‑wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension. We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences and we are committed to offering an inclusive culture where everyone can thrive.
Click here to learn more about life at Bettys & Taylors Group. To apply for this role you will be required to submit a CV and cover letter. The closing date for this vacancy is 2nd November 2025.
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Business Analyst employer: Bettys and Taylors Group
Contact Detail:
Bettys and Taylors Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bettys and Taylors Group on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding their brands and values. Dive deep into Yorkshire Tea, Bettys, and Taylors of Harrogate. We want to show that we’re not just another candidate but someone who truly resonates with their mission.
✨Tip Number 3
Practice your problem-solving skills! As a Business Analyst, you’ll need to tackle complex issues. We suggest running through some case studies or scenarios to showcase our analytical thinking during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Bettys and Taylors family.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight your experience with business analysis, requirements gathering, and any relevant methodologies like agile or waterfall. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Bettys and Taylors Group and how you can contribute to our Central Change Team. Be genuine and let your personality come through.
Showcase Your Relationship-Building Skills: We value strong relationships at Bettys and Taylors Group. In your application, mention specific examples of how you've built effective working relationships in past roles. This will show us that you can collaborate well with our teams.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Bettys and Taylors Group
✨Know Your Business Analysis Basics
Before the interview, brush up on your business analysis fundamentals. Understand key concepts like requirements gathering, traceability, and agile methodologies. This will help you speak confidently about how your skills align with the role at Bettys and Taylors Group.
✨Showcase Your Relationship-Building Skills
Prepare examples that highlight your ability to build effective working relationships. Think of times when you partnered with stakeholders or challenged the status quo. This is crucial for a Business Analyst role, so be ready to discuss how you can foster collaboration.
✨Be Ready to Discuss Change Management
Since the role involves supporting change initiatives, come prepared to talk about your experience with large-scale organisational changes. Share specific examples of how you've contributed to successful projects and what strategies you used to manage resistance.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current change initiatives at Bettys and Taylors Group or how they measure the success of their projects. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.