At a Glance
- Tasks: Analyse business changes and translate objectives into clear functional requirements.
- Company: Join the iconic Bettys and Taylors Group, home to Yorkshire Tea and more.
- Benefits: Free meals, profit-share bonus, holiday flexibility, and health support.
- Other info: Hybrid working in Harrogate with excellent development opportunities.
- Why this job: Make a real impact in a family business with a strong culture.
- Qualifications: Experience in business analysis and strong relationship-building skills.
The predicted salary is between 28800 - 48000 £ per year.
Join us as a Business Analyst at Bettys and Taylors Group – Our family business is home to three iconic Yorkshire brands: Yorkshire Tea, Bettys and Taylors of Harrogate.
An exciting opportunity has arisen for a Business Analyst to join our Central Change Team on a permanent basis.
Location and Role Overview
Based at Plumpton Park in Harrogate, you will help ensure a clear understanding of business change objectives and translate them into clear specifications of functional requirements, both system and non-system. You will also ensure traceability of functional requirements throughout testing, training, and process activity stages, specify data and process impacts, and support pragmatic scoping of change to maximise business benefits from minimum input.
Responsibilities
- Partner with business SMEs to clarify key project problem statements and change objectives as part of the initial change assessment phase.
- Collaborate with project teams to define project scope based on options available to partially or fully meet project objectives, and provide insight into possible levels of complexity and effort required.
- Lead documentation of functional requirements for allocated change projects, including complex CRIMs, aiming to be delivered in an agile approach.
- Gather insight to inform effective, realistic, and stretching estimations for timescales and work to achieve these.
- Support education and upskilling of BAU teams in requirements articulation to enable them to define requirements for smaller, simpler changes.
- Build effective working relationships with business change leads; partner, challenge, and advise to redesign inefficient business processes either ad hoc or as part of a larger project.
- Support maintenance of as‑is business understanding, against which all future changes will be impact assessed.
- Support set up and help establish Business Architecture Capability.
Qualifications
- Experience of business analysis for IT‑enabled change projects, including process and data analysis.
- Demonstrated experience of requirements gathering, including traceability through to testing and training.
- Self‑driven with a can‑do attitude.
- Strong evidence of relationship building.
- Confidence and ability to effectively challenge the status quo.
- Experience in large‑scale organisational change projects.
- Ability to align vision, objectives, and requirements to solutions.
- Proficiency in agile and waterfall methodologies.
- Strategic experience with external suppliers and partners.
- Ideally experience working within a complex, multi‑business, multi‑stakeholder, and multi‑system environment.
Benefits
As a minimum, all our employees receive free meals, drinks and snacks while at work, a discretionary quarterly profit‑share bonus, holiday allowance with the option to buy and, in some cases, sell additional days, company‑wide employee discounts, access to our health cash plan, wellbeing support, company‑funded counselling and enrolment in the company pension.
This role is well suited to someone looking to take the next step, with learning, mentoring, and support built in. We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Closing date for this vacancy: 14th May 2026.
Business Analyst in Harrogate employer: Bettys and Taylors Group
At Bettys and Taylors Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values quality, service, and inclusivity. Located in the picturesque Harrogate, our employees enjoy a range of benefits including free meals, a profit-share bonus, and extensive development opportunities tailored to individual ambitions. Join us to be part of a family business that not only supports your professional growth but also fosters a collaborative environment where every voice is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst in Harrogate
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bettys and Taylors Group on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding their brands and values. Dive deep into Yorkshire Tea, Bettys, and Taylors of Harrogate. We want to show that we’re not just another candidate but someone who truly resonates with their mission.
✨Tip Number 3
Practice your problem-solving skills! As a Business Analyst, you’ll need to tackle complex issues. We suggest running through some case studies or scenarios to showcase our analytical thinking during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Bettys and Taylors family.
We think you need these skills to ace Business Analyst in Harrogate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role. Highlight your experience with business analysis, requirements gathering, and any relevant methodologies like agile or waterfall. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Bettys and Taylors Group and how you can contribute to our Central Change Team. Be genuine and let your personality come through.
Showcase Your Relationship-Building Skills:We value strong relationships at Bettys and Taylors Group. In your application, mention specific examples of how you've built effective working relationships in past roles. This will show us that you can collaborate well with our teams.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Bettys and Taylors Group
✨Know Your Business Analysis Basics
Before the interview, brush up on your business analysis fundamentals. Understand key concepts like requirements gathering, traceability, and agile methodologies. This will help you speak confidently about how your skills align with the role at Bettys and Taylors Group.
✨Showcase Your Relationship-Building Skills
Prepare examples that highlight your ability to build effective working relationships. Think of times when you partnered with stakeholders or challenged the status quo. This is crucial for a Business Analyst role, so be ready to discuss how you can foster collaboration.
✨Be Ready to Discuss Change Management
Since the role involves supporting change initiatives, come prepared to talk about your experience with large-scale organisational changes. Share specific examples of how you've contributed to successful projects and what strategies you used to manage resistance.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current change initiatives at Bettys and Taylors Group or how they measure the success of their projects. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
