Casino CRM Manager in London

Casino CRM Manager in London

London Full-Time 50000 - 60000 £ / year (est.) No working from home possible
Betty

At a Glance

  • Tasks: Manage and enhance our online casino game portfolio for an engaging player experience.
  • Company: Join Betty, a pioneering startup in the online casino and gaming industry.
  • Benefits: Enjoy a competitive salary, performance incentives, and premium health insurance.
  • Other info: Great career growth opportunities in the exciting iGaming sector.
  • Why this job: Be part of redefining online gaming with a focus on safety, fairness, and fun.
  • Qualifications: 3+ years in online casino management and strong data analysis skills required.

The predicted salary is between 50000 - 60000 £ per year.

Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming. Betty UK is a startup company licensed by the Gambling Commission, as a casino operator in April 2026. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritise our players' safety and enjoyment above everything else.

Responsibilities:

  • Oversee the games performance, ensuring smooth functionality and a seamless player experience.
  • Manage and update the casino’s game portfolio.
  • Maintain third party relationships (game providers) and negotiate regular discounts, joint promotions and exclusive releases.
  • Regular game providers profitability analysis and reporting.
  • Collaborate with the product and the UI/UX teams to improve the games lobby and the game frame.
  • Work closely with the Head of LiveOps and the CRM Manager on the launch of new games, promotions, and tournaments to engage the player base.
  • Analyze player behavior and develop a deep understanding of what games are suitable for the different value and lifecycle segments.
  • Investigate the addition of new game providers and new gaming verticals and closely oversee their implementation.

Requirements:

  • At least 3 years of online casino management experience.
  • Proven experience in managing and updating the game portfolio, including the evaluation and integration of new game providers.
  • Strong capability in data & profitability analysis, reporting on game performance, and understanding player behavior across different segments.
  • Experience working closely with product, design, and marketing teams to optimise the games lobby, launch new games, and create engaging player promotions.
  • Strong commercial partnership management.
  • Competence in monitoring competitor activity and industry trends to adapt strategies and stay competitive.
  • Proven ability to lead the integration of new games and gaming verticals, ensuring a smooth process and successful launches.
  • Fluency in English.

Benefits:

  • Competitive salary.
  • Performance-based incentives.
  • Premium Health insurance.
  • Career growth opportunities in iGaming.

Casino CRM Manager in London employer: Betty

Betty is an exceptional employer that champions innovation and inclusivity in the online gaming industry. As a startup based in the UK, we offer a dynamic work environment where creativity thrives, and employees are encouraged to grow their careers in the exciting iGaming sector. With competitive salaries, performance-based incentives, and premium health insurance, we prioritise our team's well-being while fostering a culture of collaboration and ethical gaming practices.

Betty

Contact Details:

Betty Recruitment Team

We think you need these skills to ace Casino CRM Manager in London

Online Casino Management
Game Portfolio Management
Data Analysis
Profitability Analysis
Player Behaviour Analysis
Collaboration with Product Teams
UI/UX Optimization