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- Tasks: Lead a dynamic team to ensure smooth operations in the iGaming industry.
- Company: Join a leading supplier in the exciting world of online gaming.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in management within retail or hospitality, strong people skills required.
- Other info: Be part of a supportive culture that values communication and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
BettingJobs are currently seeking a Night Shift Deputy Operations Manager for a leading supplier to the iGaming industry, based in their Milton Keynes office. The Deputy Operations Manager will be responsible for ensuring that on-site operations run as smoothly as possible, contributing to the delivery of a market-leading iGaming product. This role would be well-suited to an individual with experience in retail betting or a similar environment, with strong people management skills and a proven ability to lead successful teams.
Responsibilities
- Lead and drive the performance and engagement of the team.
- Communicate comprehensive plans and implement agreed goals.
- Ensure all activity within the site complies with the requirements of the Gambling Commission, the Company's licence, and Health & Safety regulations, protecting customers, colleagues, and the business.
- Regularly monitor KPIs and data to ensure continuous improvement of site performance.
- Diligently manage all cost lines within budget and understand what is required to deliver ROI from all CAPEX spend.
- Create a high-performing team by ensuring people management activities such as recruitment, onboarding, training and development, and performance management are delivered and managed consistently to a high standard.
- Provide in-the-moment feedback to colleagues, fostering a high-support, high-challenge culture.
- Proactively address issues as they arise and be prepared to have difficult conversations when required.
- Ensure all colleagues receive timely, relevant, and meaningful communication through regular briefings with the management team.
Requirements
- Experience working in a large single-site environment (betting, retail, or hospitality preferred) within a management role.
- An experienced manager with a strong track record of leading high-performing teams and improving colleague engagement.
- A strong implementer who can take appropriate action from agreed plans, data, and processes.
- Driven and enthusiastic, with the ability to inspire and motivate others.
- Able to prioritise a large and varied workload effectively to maximise business impact.
- Able to build strong, effective working relationships and operate as an active team member.
- An authentic and clear communicator, comfortable delivering simple, impactful messages and willing to face tough conversations.
- Ability to present ideas and recommendations clearly in verbal, written, and presentation formats, with confidence using Microsoft Excel, Teams, and Outlook.
Seniority level: Associate
Employment type: Full-time
Job function: General Business
Industries: Gambling Facilities and Casinos
Night Shift Deputy Operations Manager in Milton Keynes employer: BettingJobs
Contact Detail:
BettingJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Shift Deputy Operations Manager in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the iGaming industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and performance improvement. We recommend using the STAR method to structure your answers – it’ll help you showcase your experience effectively!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've driven team performance or handled tough conversations. This will demonstrate your ability to lead and inspire others, which is key for the Deputy Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Night Shift Deputy Operations Manager in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Night Shift Deputy Operations Manager role. Highlight your experience in retail betting or similar environments, and showcase your people management skills. We want to see how you can lead teams and drive performance!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've improved team engagement or managed operations effectively. Let us know what makes you tick!
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey ideas clearly. Whether it's in your CV, cover letter, or any additional documents, we want to see your authentic voice and how you handle tough conversations.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for in the iGaming industry.
How to prepare for a job interview at BettingJobs
✨Know Your iGaming Stuff
Make sure you brush up on the latest trends and regulations in the iGaming industry. Being able to discuss how you can contribute to a market-leading product will show your passion and knowledge, which is crucial for this role.
✨Showcase Your People Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in managing performance and engagement, as well as how you've handled difficult conversations. This will demonstrate your ability to create a high-performing team.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've used data to drive improvements in previous positions. This shows that you're not just a people manager but also someone who understands the business side of operations.
✨Communicate Clearly and Confidently
Practice delivering your ideas and recommendations succinctly. Whether it's in verbal or written form, being an authentic communicator is essential. Use examples from your past to illustrate your points, especially when discussing how you've kept teams informed and engaged.
