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- Tasks: Lead sales processes and manage iGaming client accounts to ensure satisfaction and growth.
- Company: Join a fast-growing Tech Consultancy in the UK focused on the iGaming industry.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and networking.
- Why this job: Be part of an innovative team that drives success in the exciting world of gaming technology.
- Qualifications: Extensive experience in digital product development and a strong network in the gaming industry required.
- Other info: Ideal for those passionate about technology and looking to make a significant impact.
The predicted salary is between 48000 - 84000 £ per year.
BettingJobs are currently working with a fast-growing Tech Consultancy in the UK, looking for a Senior Client Services Manager to help manage their iGaming client portfolio.
Responsibilities:
- Lead the entire sales process, including identifying and qualifying opportunities, building pitch teams, crafting differentiated proposals, managing contracts, tracking deal progress, and mobilizing engagement teams.
- Manage a portfolio of accounts, helping clients achieve their strategic objectives while delivering value to the company.
- Ensure client satisfaction by meeting their needs, exceeding expectations, and delivering high-quality services.
- Collaborate with peers to develop and execute Strategic Account Plans, aligning business activities and investments for sustained account growth.
- Build strong teaming relationships and win strategies to drive success.
- Represent the company in the market, enhancing its reputation through active participation in industry and technical communities.
Requirements:
- Extensive experience in professional services or custom digital product development, with a proven ability to sell solutions or services at an executive/C-level in the gaming industry.
- In-depth understanding of the gaming industry, its trends, challenges, and opportunities, supported by a strong professional network.
- Passion for digital products and technology, with expertise in discussing topics like agile methodologies, design thinking, service design, MVP development, and modern software approaches with senior stakeholders.
- Prior experience working with gaming and betting clients, such as casino operators, sportsbooks, and lottery providers.
- Proven success managing accounts or portfolios with annual revenue targets of £5m+, building long-term, sustainable client relationships, and driving YoY revenue growth.
- Demonstrated ability to deliver strategic, measurable outcomes for clients, evidenced by business impact and client advocacy through positive NPS scores or equivalent metrics.
iGaming Client Services Manager employer: BettingJobs
Contact Detail:
BettingJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land iGaming Client Services Manager
✨Tip Number 1
Make sure to leverage your existing network within the gaming industry. Reach out to former colleagues or industry contacts who can provide insights or even referrals to help you get noticed by our hiring team.
✨Tip Number 2
Stay updated on the latest trends and challenges in the iGaming sector. Being able to discuss current events and innovations during your interview will demonstrate your passion and expertise in the field.
✨Tip Number 3
Prepare specific examples of how you've successfully managed client accounts in the past, especially those with significant revenue targets. Highlighting measurable outcomes will show us your ability to deliver results.
✨Tip Number 4
Familiarize yourself with our company’s values and recent projects. This knowledge will not only help you align your answers with what we value but also show your genuine interest in joining our team.
We think you need these skills to ace iGaming Client Services Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the iGaming Client Services Manager position. Tailor your application to highlight your relevant experience in managing client portfolios and driving sales processes.
Highlight Relevant Experience: Emphasize your extensive experience in professional services or custom digital product development, particularly within the gaming industry. Provide specific examples of how you've successfully managed accounts and achieved revenue targets.
Showcase Your Network: Mention your strong professional network within the gaming industry. This can include connections with casino operators, sportsbooks, and lottery providers, which can demonstrate your ability to leverage relationships for business growth.
Demonstrate Strategic Thinking: Illustrate your ability to develop and execute Strategic Account Plans. Use concrete examples to show how you've aligned business activities and investments to achieve sustained account growth and client satisfaction.
How to prepare for a job interview at BettingJobs
✨Showcase Your Industry Knowledge
Make sure to demonstrate your in-depth understanding of the gaming industry during the interview. Discuss current trends, challenges, and opportunities, and how they relate to the company's goals. This will show that you are not only knowledgeable but also passionate about the field.
✨Highlight Your Client Management Skills
Prepare examples of how you've successfully managed client accounts in the past, especially those with significant revenue targets. Be ready to discuss specific strategies you used to build long-term relationships and drive growth, as this is crucial for the role.
✨Discuss Your Sales Process Experience
Since the role involves leading the entire sales process, be prepared to talk about your experience in identifying opportunities, crafting proposals, and managing contracts. Share specific instances where you successfully mobilized teams and tracked deal progress to close sales.
✨Demonstrate Your Passion for Technology
Express your enthusiasm for digital products and technology. Be ready to discuss agile methodologies, design thinking, and modern software approaches, as these topics are likely to come up. Showing that you are well-versed in these areas will resonate well with the interviewers.
