Compliance Analyst

BettingJobs are working with an established Welsh online betting company. They are currently looking for a Compliance Analyst to join their team in Cardiff.

The role holder’s responsibilities will include:

• Carrying out and analysing KYC checks including enhanced due diligence checks on clients.
• Investigating and responding to AML, Safer gambling alerts, including conducting reviews of client accounts and where necessary following up with clients and/or escalating to the Head of Compliance.
• Day-to-day compliance monitoring including managing AML and safer gambling alerts.
• Conducting customer interactions by email and telephone where there are indicators of gambling-related harm.
• Conducting affordability assessments (including of HVCs) to determine whether a client’s deposits are affordable and requesting further information where necessary.
• Assisting with the investigation and consideration of client complaints.
• Preparing information for investigations from external bodies (Police and Gambling Commission.
• Reviewing sports promotions for the sports and marketing teams.
• Reviewing affiliate applications and monitoring affiliate activity.
• Assisting the Head of Compliance with on-going projects to support the smooth running of the Compliance function.

You will:

• Have experience of working for a gambling operator in a compliance role, with a good understanding of sports betting products.
• Be intellectually curious and have the confidence to follow up compliance concerns using your own initiative.
• Have previous experience of carrying out know your customer (KYC), customer due diligence and enhanced due diligence checks.
• Be familiar with the AML framework including obtaining and analysing source of funds material.
• Have previous experience of safer gambling issues including customer interacting processes.
• Have solid understanding of Gambling Commission requirements under LCCP, including social responsibility, customer interactions and AML.
• Have the ability to develop good relationships with other departments and with clients.
• Have proven organisational skills, with the ability to prioritise, multi-task and work under pressure.
• Have excellent attention to detail and have strong written and oral communication skills.
• Be discreet when dealing with confidential requests.
• Be sensitive, professional, and resilient when conducting customer interactions.