At a Glance
- Tasks: Deliver top-notch customer service and manage sportsbook operations in a fast-paced environment.
- Company: Join a leading UKGC-focused sportsbook brand in the heart of London.
- Benefits: Competitive salary, flexible hours, and opportunities for growth in the sports betting industry.
- Other info: Exciting opportunity to work in a vibrant team with a focus on innovation.
- Why this job: Combine your passion for sports with a dynamic role that impacts customer experiences.
- Qualifications: Strong sports knowledge, analytical skills, and a knack for problem-solving required.
The predicted salary is between 30000 - 40000 € per year.
BettingJobs is working with a UKGC focused sportsbook brand, who are looking to add a Sportsbook Operations Exec to their team based in London.
Responsibilities:
- Providing top level customer service to our UK based customers.
- Profiling Sportsbook players based on account activity.
- Profiling Sportsbook 'defaults' using the appropriate analysis reporting tools.
- Assist the Customer Service team with all Sportsbook and Sportsbook wager disputes, settlements, re-settlements, and cancellations.
- Review Sportsbook account activities to approve/deny payout requests.
- Complete various site checks several times daily to ensure the accuracy of our Sportsbook and Sportsbook product.
- Able to run the Sportsbook product manually when necessary.
- Create and manage Future's lines for various sports.
- Perform regular Live Tracker Watch shifts, assisting Trading in spotting bad bets, syndicate betting and stale lines.
- Manual settlement checks across all Sports on a regular basis.
- Maintaining and monitoring Tableau reports to be used daily.
- Revision of Opponents/Players management upon every new Season across each Sport.
Requirements:
- Good knowledge of sports and a keen interest in betting.
- Strong mathematical ability with a basic understanding of odds, percentages and probabilities.
- Willingness to work outside of standard 9-5 hours.
- Ability to demonstrate initiative in problem solving and detail orientation.
- Good organization and multi-tasking skills combined with an exceptional work ethic.
- Ability to set priorities and manage time effectively.
- Outstanding analytical and probing skills.
- Proven track record of exceeding performance objectives.
- Excellent verbal and written communication skills.
- Confident in decision-making ability.
- Ability to work with minimal supervision.
- Strong work ethic, reliable and punctual.
- Experience using the Microsoft Office Suite as well as Internet applications and all Operations facing tools within the company.
Sportsbook Operations Exec in City of London employer: BettingJobs
At BettingJobs, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for advancement within the sportsbook industry. With a strong focus on teamwork and innovation, we foster a culture that values initiative and rewards performance, making it an ideal place for those passionate about sports and betting to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Sportsbook Operations Exec in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their sportsbook operations and be ready to discuss how your skills can help them provide top-notch customer service.
✨Tip Number 3
Show off your analytical skills! Be prepared to discuss how you would handle sportsbook disputes or analyse player activity. Use examples from your past experiences to demonstrate your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sportsbook Operations Exec in City of London
Some tips for your application 🫡
Show Your Passion for Sports:When you're writing your application, let your love for sports shine through! Mention any relevant experience or knowledge you have about betting and sports, as it’ll show us you’re genuinely interested in the role.
Be Clear and Concise:We appreciate straightforward communication. Make sure your application is easy to read and gets straight to the point. Highlight your skills and experiences that match the job description without waffling on.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Sportsbook Operations Exec. Use keywords from the job description to show us you understand what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at BettingJobs
✨Know Your Sports Inside Out
Make sure you brush up on your sports knowledge before the interview. Familiarise yourself with the latest trends, player stats, and betting odds. This will not only show your passion for the industry but also help you answer questions confidently.
✨Show Off Your Analytical Skills
Be prepared to discuss how you approach data analysis and problem-solving. Bring examples of how you've used analytical tools or reports in past roles. Highlight your experience with Tableau or similar software, as this is crucial for the role.
✨Demonstrate Customer Service Excellence
Since providing top-level customer service is key, think of specific instances where you've gone above and beyond for a customer. Be ready to explain how you handle disputes and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Time Management is Key
With the need to work outside standard hours, it's important to showcase your time management skills. Discuss how you prioritise tasks and manage multiple responsibilities effectively. This will reassure them that you can handle the demands of the role.
