At a Glance
- Tasks: Support the team in running a busy store and enhancing customer experience.
- Company: Join Storage King, a dynamic company focused on customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Enjoy a varied role with no two days the same!
- Why this job: Be part of a fun team while developing your sales and management skills.
- Qualifications: Confident personality, customer service experience, and a willingness to learn.
The predicted salary is between 25000 - 32000 £ per year.
Storage King is looking for an energetic, sales motivated Assistant Manager to support the team in all aspects of running our busy Epsom store and growing the business. As an Assistant Manager, this role is part customer service, part sales and part facilities management. This is a varied position, and no day is the same.
In this role as Assistant Manager you will be:
- Providing a great customer experience both on the phone and face to face
- Reporting into the Store Manager (You are a team of 2)
- Following up on all overnight website enquiries and converting any prospects into storage customers
- Daily checking of units making sure that all is secure
- Chasing customer payments
- Gaining customer reviews on your service
- Making sure the storage facility is neat and tidy for your customers
To be successful in this role of Assistant Store Manager you will need:
- A confident personality with good customer service skills
- Experience in a sales role (this is not hard sales but keeping customers happy and increasing sales is important)
- To be reliable and willing to learn
- Ability to work in a small team
- Ability to lone work on occasion
- Have a responsible and self-motivated attitude (and support your manager)
- Physically fit (on your feet and walking up and down the facility)
- IT literate (there's some administration)
- Driving licence (desirable)
Assistant Manager in Surrey employer: Betterstore Self Storage Operations Limited
Storage King is an excellent employer that fosters a dynamic and supportive work environment in Epsom, where employees are encouraged to grow and develop their skills. With a strong focus on customer service and teamwork, the company offers unique opportunities for career advancement while ensuring a fun and engaging workplace culture. Employees enjoy the benefits of working in a busy store that values their contributions and promotes a sense of community among staff and customers alike.
Contact Details:
Betterstore Self Storage Operations Limited Recruitment Team
