AlphaSense is seeking a Manager, IT Service Delivery based in London to lead regional service desk operations across EMEA, with escalation coverage for APAC. You will partner with Security, Information Engineering, Business Applications, and Integrated IT to ensure high-quality IT support for hundreds of employees across time zones.
You will own incident management, service performance, and continuous improvement initiatives, while building a capable regional team and ensuring compliance with
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Regional IT Service Delivery Manager (EMEA/APAC) employer: BetterCloud
AlphaSense is an exceptional employer, offering a dynamic and collaborative work environment that empowers employees to thrive. With a strong focus on professional growth, the company provides ample opportunities for career advancement and skill development, particularly in the fast-paced realm of B2B marketing within the Financial Services sector. Located in the vibrant city of New York, AlphaSense fosters a culture of innovation and inclusivity, ensuring that every team member feels valued and inspired to contribute to meaningful projects that drive success.
