Manager, Customer Success

Manager, Customer Success

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
BetterCloud

At a Glance

  • Tasks: Lead customer success initiatives and drive impactful relationships with clients.
  • Company: Join AlphaSense, a leader in AI-driven market intelligence.
  • Benefits: Competitive pay, health coverage, and professional growth opportunities.
  • Other info: Be part of a diverse team in a fast-paced, innovative environment.
  • Why this job: Make a real difference for top companies while developing your career.
  • Qualifications: Strong communication skills and a data-driven mindset are essential.

The predicted salary is between 60000 - 80000 £ per year.

About Alpha

Sense: The world’s most sophisticated companies rely on Alpha Sense to remove uncertainty from decision‑making.

With market intelligence and search built on proven AI, Alpha Sense delivers insights that matter from content you can trust.

Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by Alpha Sense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI‑driven market intelligence.

Together, Alpha Sense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets.

Our platform is trusted by over 6,000 enterprise customers, including a majority of the S expertise in investment banking, private equity, and hedge funds is a plus.

Exceptional communicator with strong presentation skills and the ability to tailor narratives to senior stakeholders.

Data‑driven decision‑maker who uses metrics and insights to prioritize and measure success.

Thrives in a fast‑paced, high‑growth environment and enjoys building for scale.

What

Offer: Competitive compensation and performance incentives.

Comprehensive health, dental, and vision coverage.

Professional development resources to support your career growth.

The chance to join a collaborative, high‑energy team making a measurable impact for some of the world’s most influential companies.

Alpha Sense is an equal‑opportunity employer.

We are committed to a work environment that supports, inspires, and respects all individuals.

All employees share in the responsibility for fulfilling Alpha Sense’s commitment to equal employment opportunity.

Alpha Sense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non‑merit factor.

This policy applies to every aspect of employment at Alpha Sense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of Alpha Sense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. #J-18808-Ljbffr

BetterCloud

Contact Details:

BetterCloud Recruitment Team

We think you need these skills to ace Manager, Customer Success

Exceptional Communication Skills
Strong Presentation Skills
Data-Driven Decision Making
Metrics Analysis
Stakeholder Management
Adaptability in Fast-Paced Environments
Strategic Thinking