Global Head of Customer Success & Adoption at Scale

Global Head of Customer Success & Adoption at Scale

Full-Time 80000 - 100000 Β£ / year (est.) No working from home possible
BetterCloud

At a Glance

  • Tasks: Lead global customer success strategy and drive product adoption across teams.
  • Company: Join AlphaSense, a dynamic leader in AI-driven market intelligence.
  • Benefits: Competitive salary, leadership opportunities, and a vibrant work culture.
  • Other info: Be part of a forward-thinking team dedicated to customer success.
  • Why this job: Empower professionals with innovative technology and make a significant impact.
  • Qualifications: 10+ years in client-facing SaaS roles with strong leadership experience.

The predicted salary is between 80000 - 100000 Β£ per year.

AlphaSense is looking for a Senior Director, Customer Success in Greater London to lead its global customer success strategy. This senior leadership position involves managing a team, driving product adoption, and partnering closely with various departments.

The ideal candidate will have over 10 years of experience in client-facing SaaS roles, particularly in leadership. Join AlphaSense and be part of a dynamic team focused on empowering professionals with AI-driven market intelligence.

Global Head of Customer Success & Adoption at Scale employer: BetterCloud

AlphaSense is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Greater London. With a strong emphasis on employee growth, we offer numerous opportunities for professional development and career advancement, all while being part of a forward-thinking team dedicated to transforming market intelligence through AI. Join us to make a meaningful impact in a vibrant environment that values your contributions and supports your success.

BetterCloud

Contact Details:

BetterCloud Recruitment Team

We think you need these skills to ace Global Head of Customer Success & Adoption at Scale

Leadership
Customer Success Strategy
Team Management
Product Adoption
Client-Facing Experience
SaaS Expertise
Cross-Departmental Collaboration