At a Glance
- Tasks: Lead a team to help clients maximise value from our product and drive adoption.
- Company: Join AlphaSense, a leader in financial services innovation.
- Benefits: Competitive salary, flexible work options, and growth opportunities.
- Other info: Dynamic role with a focus on strategy and client relationships.
- Why this job: Make a real impact by helping clients succeed with cutting-edge solutions.
- Qualifications: Experience in customer success and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
AlphaSense is seeking a Manager, Customer Success to lead a team of client-facing product experts who help our customers maximize value from AlphaSense. You will partner with Account Executives and Account Managers to ensure our CSMs deliver high-impact demos and adoption campaigns, driving measurable outcomes and adoption across financial services accounts. You’ll set strategy, coach for performance, and ensure we have coverage and resources to support our most important clients.
We think you need these skills to ace Director, Customer Success - FinServ Growth
Leadership Skills
Client Relationship Management
Strategic Planning
Coaching and Mentoring
Performance Management
Customer Success Strategy
Collaboration with Sales Teams
