At a Glance
- Tasks: Build strong relationships with corporate clients and drive product adoption.
- Company: Join AlphaSense, a leading AI-driven market intelligence platform.
- Benefits: Competitive salary, flexible work options, and growth opportunities.
- Other info: Dynamic team environment with a focus on innovation and client success.
- Why this job: Make an impact by helping top companies make smarter decisions.
- Qualifications: Strong relationship-building skills and a knack for communication.
The predicted salary is between 40000 - 50000 £ per year.
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision‑making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI‑driven market intelligence.
About the Team: The Customer Success team is composed of our Product Specialist group, a team of highly trained product experts as well as our Account Managers, who provide strategic guidance to our robust book of business, spanning from Fortune 1000 businesses to some of the largest financial institutions in the world. First and foremost, the Customer Success team are value‑added partners to our clients. We ensure that our clients have the right data at their fingertips to make the best business decisions possible. We are responsible for retaining our customers, maximizing usage of the product, and partnering with the sales team to uncover opportunities to grow our business.
About the Role: The Account Manager, Corporate is responsible for developing three‑dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base. In this role, you will serve as our Corporate clients’ main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions. You’ll need to be versatile, working with a variety of clients across all industries and verticals. You’ll be expected to collaborate with account executives, identifying new business opportunities to help expand our footprint within each client account.
What You’ll Do:
- Maximise retention rate across the book of business.
- Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals.
- Identify revenue at risk in order to best position the company to prevent churn.
- Forecast retention rates.
- Collaborate with Account Executives to identify growth opportunities within the book of business.
- Understand the ins and outs of the business, roles, responsibilities, projects, performance metrics, etc. within our client base.
- Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than vendor.
- Hold Business Reviews with key stakeholders.
- Plan and execute new user onboarding and training initiatives.
- Consistent proactive outreach with material and information that’s relevant for our user base.
- Serve as our boots on the ground and physical presence within each client (floor walks, lunch and learns, etc.).
- Acquire value stories and product feedback from clients.
Who You Are:
- Relationship‑driven: You have a strong ability to develop instant rapport with new people and you’ve demonstrated success at managing and growing relationships within Fortune 1000 clients.
- A subject matter expert: You excel at what you do and know how to succeed within your role.
- Energetic and Creative: You possess a natural intellectual curiosity with the ability to learn and adapt quickly.
- You understand our business: We are a rapidly growing SaaS company and are incredibly passionate about our product.
- Committed to delivering results: You set the example for grit, work ethic, initiative, enthusiasm and commitment amongst your peers.
- A strong communicator: You’ll regularly be engaged with anyone from an Analyst to a C‑level executive and that requires exceptional oral, written and presentation skills.
Equal‑Opportunity Statement: AlphaSense is an equal‑opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity.
Recruiting Scams and Fraud: We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training.
Account Manager (Corporates) employer: BetterCloud
AlphaSense is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to grow and innovate within a rapidly expanding SaaS environment. With a commitment to professional development and a focus on collaboration, the Customer Success team thrives on building meaningful relationships with clients, ensuring that every team member plays a vital role in driving success. Located in the vibrant heart of New York City, AlphaSense offers unique opportunities for networking and personal growth, making it an ideal place for those seeking a rewarding career in market intelligence.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Corporates)
✨Tip Number 1
Network like a pro! Reach out to current employees at AlphaSense on LinkedIn. Ask them about their experiences and any tips they might have for landing the Account Manager role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by understanding AlphaSense's products inside out. Dive into their market intelligence solutions and think about how you can add value as an Account Manager. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice your pitch! You’ll need to communicate effectively with various stakeholders, so rehearse how you’d explain complex ideas simply. This will help you shine during interviews and show you’re ready to engage with clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the AlphaSense team.
We think you need these skills to ace Account Manager (Corporates)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in relationship management and how you've successfully engaged with clients in the past. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since you'll be interacting with various stakeholders, it's crucial to demonstrate your exceptional communication skills. Use clear and concise language in your application, and don’t shy away from sharing examples of how you've effectively communicated complex ideas.
Highlight Your Problem-Solving Abilities:We love candidates who can think on their feet! Share instances where you've identified challenges and implemented solutions, especially in a client-facing role. This will show us that you're proactive and ready to tackle any issues that come your way.
Apply Through Our Website:To ensure your application gets the attention it deserves, make sure to apply through our official website. This way, we can easily track your application and get back to you faster. We can't wait to see what you bring to the table!
How to prepare for a job interview at BetterCloud
✨Know Your Stuff
Before the interview, dive deep into AlphaSense's products and services. Understand how they empower clients with market intelligence and AI-driven insights. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Build Rapport
As an Account Manager, relationship-building is key. Practice your interpersonal skills by engaging in mock interviews or networking events. Show that you can connect with people easily, as this will be crucial when managing relationships with Fortune 1000 clients.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific client situations. Think of examples from your past experiences where you've successfully retained clients or identified growth opportunities. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Show Your Enthusiasm
AlphaSense is looking for energetic and creative individuals. During the interview, express your passion for the industry and the company's mission. Share ideas on how you could contribute to their success and engage clients effectively.
