Executive Assistant & Office Manager

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Location: Office based, Bournemouth

Salary: £35-40k

About Us

Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction. Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.

Role Overview

We are looking for a highly organised and commercially aware individual to support a senior revenue-generating leader while taking ownership of the day-to-day running of the office. This is a fast-paced, high-impact role requiring someone who can manage competing priorities, support sales activity, and ensure the office environment runs smoothly and efficiently. You will act as a key link across departments, helping to drive performance while maintaining a professional and well-organised workplace.

Key Responsibilities

• Provide high-level support to a senior commercial/sales leader, managing complex diaries, shifting priorities, and competing demands.
• Act as a key point of coordination between the executive and wider business, including sales, commercial, and business development teams.
• Track actions, follow-ups, and deadlines, ensuring tasks are driven through to completion without supervision.
• Support sales and commercial activity through reporting, pricing coordination, and deal administration with a high level of accuracy.
• Prepare presentations, reports, and documentation to support business performance and decision-making.
• Handle sensitive commercial and personal information with discretion at all times.
• Oversee the day-to-day running of the office, acting as the main point of contact for all office-related queries.
• Maintain a professional, organised, and high-performing office environment.
• Manage office supplies, deliveries, and facilities, liaising with building management and external suppliers for maintenance and upkeep.
• Support health and safety initiatives and ensure compliance with company policies and requirements.
• Maintain accurate records of supplier contracts, office documentation, and service schedules.
• Provide additional administrative support across the business, including internal meetings and company events.

Requirements

• Proven experience directly supporting a senior commercial, sales, or revenue-generating leader in a fast-paced, target-driven environment.
• Previous role as an Executive Assistant, Senior PA, or high-level Commercial/Sales Administrator with clear exposure to business performance or revenue activity.
• Demonstrable experience managing complex, constantly changing diaries with multiple stakeholders and competing priorities.
• Experience working closely with sales teams, commercial directors, or business development functions, with an understanding of how sales environments operate.
• Strong commercial awareness, including confidence working with numbers, pricing, discounts, reporting, or deal coordination.
• Advanced organisational skills with a proven track record of managing multiple high-priority tasks under pressure.
• High attention to detail with accurate written communication and data handling.
• Strong working knowledge of Excel and CRM systems (e.g. HubSpot), along with Outlook and Microsoft Teams.
• Experience working cross-functionally in a commercially focused, target-driven business environment.
• Ability to remain calm, proactive, and solutions-focused under pressure.
• Proven ability to handle sensitive commercial and personal information with discretion.

Benefits

• Opportunity to work in a dynamic and supportive team environment.
• 25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off.
• Early finish Fridays.
• Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.
• Monthly staff awards with quarterly dinner and drinks at top local restaurants.
• Ongoing training and development opportunities.
• Enjoy events such as summer parties, Christmas celebrations and charity fundraisers.
• Access to discount at popular retailers.