Better in Bournemouth is seeking a meticulous Call Quality Administrator to monitor calls, assess quality against standards and drive improvements in customer service delivery.
You will record scores, provide constructive feedback, maintain accurate records, and support the team with data insights. The role offers a vibrant office environment, 25 days holiday plus bank holidays, early finish Fridays, and continuous training.
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Call Quality Specialist – Bournemouth Office employer: Better
Better in Bournemouth is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those looking to excel in telesales. With a competitive starting salary of £30K, employees benefit from growth opportunities, monthly awards, and engaging company events, making it a rewarding place to build a career while enjoying the beautiful coastal location of Bournemouth.
