At a Glance
- Tasks: Lead daily operations and align teams across our vibrant hospitality businesses.
- Company: Join a woman-run, community-focused company in Oregon's stunning Wine Country.
- Benefits: Enjoy competitive salary, performance bonuses, health benefits, and flexible scheduling.
- Other info: Exciting opportunity for career growth in a dynamic, supportive environment.
- Why this job: Make a real impact by driving growth and enhancing guest experiences.
- Qualifications: 5+ years in leadership roles with strong organisational and communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Company Overview
Destination Willamette is a thriving hospitality company consisting of three core businesses: Lifestyle Properties, Vacation Rentals, Pinot Car Wine Tours, and Destination Willamette Concierge Services. Located in the Willamette Valley, the heart of Oregon’s Wine Country, we’ve built a reputation as the area’s leading destination management company. We offer a curated portfolio of vacation rentals, elevated concierge services, and transportation experiences that rival luxury hospitality standards. As a locally owned, woman-run business, we pride ourselves on our dynamic team, strong community partnerships, and commitment to delivering exceptional experiences for guests, homeowners, and team members alike. We prioritize quality, hospitality, and community, creating memorable stays and meaningful connections in one of the most beautiful regions in the country.
Position Summary
We’re looking for a General Manager (Integrator) who can partner closely with our CEO/Founder to turn vision into execution across all three business lines. This is not a traditional GM role. You will act as the Integrator, owning day-to-day operations, aligning teams, and ensuring the business runs smoothly, efficiently, and profitably. You’ll bring structure, accountability, and clarity to a fast-growing organization while driving measurable results. You will lead the team, optimize systems, remove obstacles, and ensure that big-picture goals are translated into actionable plans that get executed. If you thrive on building strong teams, improving processes, and driving performance, this is an opportunity to make a significant impact.
What You’ll Do
- Integrate and align operations across all three entities: Lifestyle Properties, Pinot Car, and Destination Willamette
- Partner with the CEO to execute company vision, priorities, and growth initiatives
- Lead day-to-day operations across guest services, housekeeping, maintenance, and admin teams
- Build, implement, and optimize systems, processes, and performance metrics
- Create accountability across the organization through clear expectations and performance management
- Remove obstacles, solve problems, and manage escalations with confidence and professionalism
- Oversee budgeting, forecasting, and financial performance across all entities
- Strengthen vendor relationships and ensure operational excellence
- Enhance employee experience, including benefits, retention, and team development
- Serve as the final escalation point for guest and homeowner concerns
- Drive strategic growth initiatives and execute key projects
Required Qualifications
- 5+ years of experience in Operations, General Management, or similar leadership roles
- Proven ability to lead teams, build systems, and drive results in a growing business
- Strong organizational and execution skills with a track record of improving operations
- Experience working closely with a founder or executive leadership team
- Financial acumen including budgeting, forecasting, and performance analysis
- Excellent communication and leadership skills
- Comfortable addressing challenges, resolving conflict, and making decisions
- Proficiency with GSuite and operational systems
- Hospitality, vacation rental, or hotel management experience preferred but not required
- Bilingual in Spanish is a plus
Compensation, Benefits & More
- Compensation: Competitive salary based on experience
- Bonus: Performance-based incentives tied to company growth and operational success
- Benefits: Paid time off (PTO, sick days, vacation), Health, dental, and vision plans (to be enhanced/expanded), Employee discounts, Cell phone stipend, Mileage reimbursement or access to company vehicles, Workplace perks including team activities, food, and flexible scheduling, Relocation Assistance
- Schedule: Full-time with required weekend availability, flexibility for evenings and holidays as needed
- Location: On-site in Dundee, Oregon area | Relocating to McMinnville late summer 2026
- Reports To: CEO/Founder
General Manager (Integrator) in Dundee employer: Better Talent
Destination Willamette is an exceptional employer, offering a unique opportunity to lead operations in the heart of Oregon’s Wine Country. As a locally owned, woman-run business, we foster a dynamic work culture that prioritises community, quality, and employee growth, providing competitive benefits and performance-based incentives. Join us to make a meaningful impact while enjoying the beauty and vibrancy of the Willamette Valley.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager (Integrator) in Dundee
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Better Talent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Better Talent
Don't be shy about reaching out to Better Talent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager (Integrator) in Dundee
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Better Talent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Better Talent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
