At a Glance
- Tasks: Manage client relationships and support revenue growth in a dynamic team.
- Company: Leading telecommunications and IT solutions provider for top-tier organisations.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Office-based role with Monday to Friday hours in Sidcup.
- Why this job: Join a growing team and make a real impact on client satisfaction and engagement.
- Qualifications: Strong communication skills and a passion for building relationships.
The predicted salary is between 30000 - 40000 £ per year.
Our clients, who are specialists in delivering telecommunications and IT solutions to a prestigious portfolio of PLC and FTSE 500 organisations.
As technology continues to evolve, they are helping businesses transform the way they communicate, collaborate, and connect.
Due to continued growth, they are seeking a Client Relationship Coordinator to join their dynamic team and play a key role in managing their client relationships and revenue opportunities.
Office Based | Monday Friday, 9:00am 5:30pm
Location: Sidcup The Opportunity The Client Relationship Coordinator plays a key role in supporting the ongoing management and growth of our existing client portfolio.
Working closely with the sales and operations team, this role ensures clients receive a high standard of service while identifying opportunities to strengthen relationships, improve engagement, and support commercial growth.
Youll work with an established customer base, introducing innovative solutions including Vo IP systems, mobile communications, connectivity services, Wi-Fi solutions, and wider IT products.
Your ability to build trusted relationships and understand client needs will be key to your success.
Key Responsibilities Act as a primary day-to-day contact for client enquiries, ensuring timely and professional responses.
Build and maintain positive relationships with new and existing clients.
Monitor client satisfaction and escalate any concerns where appropriate.
Ensure clients receive excellent service throughout their lifecycle.
Prepare and issue project quotations, proposals, and renewal documentation in a timely and accurate manner.
Prepare and distribute marketing materials, product updates, promotional campaigns, and service information to existing clients.
Skills
Client Relationship Coordinator employer: Better Staff Recruitment
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