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- Tasks: Support the Operations Team with admin tasks and customer service.
- Company: Join a dynamic team at our client's HQ in Swanley.
- Benefits: Enjoy hybrid work options after training and a supportive work environment.
- Why this job: Perfect for problem solvers who thrive in fast-paced settings and love helping clients.
- Qualifications: Looking for outgoing, detail-oriented individuals with strong communication skills.
- Other info: Full-time training for 3-4 months before transitioning to hybrid work.
The predicted salary is between 28800 - 43200 £ per year.
Our client is seeking a Client Relationship Assistant to join their team at their Head Quarters in Swanley. Job Description The role of CRA is to provide efficient and effective administration support to the Operations Team Leader and Operations Team to ensure the smooth delivery of jobs for their National Clients. The role requires excellent customer service skills as well as a positive can do approach, ability to multi task, prioritise and problem solve, ability to work on your own initiative and remain calm under pressure. Key Functions: Internal call handling National account dashboard management on their bespoke system Quality checking of reports Booking or assignment of appointments Data entry General administrative support for CRMs Skill Set: Positive, outgoing personality Problem solver, multi tasker, finisher High attention to detail and methodical approach Ability to prioritise and change priorities at short notice Very process orientated An exceptional communicator both on a telephone, electronic and face to face Ability to work as part of a team as well as independently After 3-4 months training full time in office there would be the option of hybrid working 2 days per week from home Hours:9.00 am 5.30 pm Monday to Friday Please Note: Due to the high volume of CVs, we receive it is not viable for us to respond to individuals. If you have not received a response within 7 days then please kindly assume your application has been unsuccessful in this instance TPBN1_UKTJ
Client Relationship Assistant employer: Better Staff Recruitment
Contact Detail:
Better Staff Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Assistant
✨Tip Number 1
Fokussiere dich auf deine Kommunikationsfähigkeiten. Da die Rolle viel telefonischen Kontakt erfordert, solltest du sicherstellen, dass du in der Lage bist, klar und freundlich zu kommunizieren. Übe, wie du Informationen effektiv übermittelst und auf Fragen reagierst.
✨Tip Number 2
Zeige deine Problemlösungsfähigkeiten. Bereite Beispiele vor, in denen du erfolgreich Herausforderungen gemeistert hast. Dies könnte eine Situation sein, in der du unter Druck arbeiten musstest oder mehrere Aufgaben gleichzeitig erledigen musstest.
✨Tip Number 3
Betone deine Fähigkeit, im Team zu arbeiten. Überlege dir, wie du in der Vergangenheit zur Teamdynamik beigetragen hast und sei bereit, diese Erfahrungen zu teilen. Arbeitgeber suchen nach jemandem, der sowohl selbstständig als auch teamorientiert ist.
✨Tip Number 4
Bereite dich darauf vor, deine organisatorischen Fähigkeiten zu demonstrieren. Da die Rolle viel Datenmanagement und administrative Unterstützung umfasst, solltest du konkrete Beispiele für deine Detailgenauigkeit und deine Fähigkeit, Prioritäten zu setzen, parat haben.
We think you need these skills to ace Client Relationship Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Client Relationship Assistant. Emphasize your customer service skills, ability to multitask, and any previous administrative support roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your positive attitude and problem-solving abilities. Mention specific examples of how you've successfully managed tasks under pressure or improved processes in previous roles.
Highlight Communication Skills: Since exceptional communication is key for this role, provide examples in your application that demonstrate your ability to communicate effectively both verbally and in writing. This could include experiences in team settings or customer interactions.
Follow Application Instructions: Ensure you follow all application instructions carefully. If the job posting specifies certain documents or formats, make sure to adhere to those requirements to avoid your application being overlooked.
How to prepare for a job interview at Better Staff Recruitment
✨Show Your Customer Service Skills
Since the role requires excellent customer service skills, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your positive attitude and ability to resolve issues effectively.
✨Demonstrate Your Multi-Tasking Ability
The job involves managing multiple tasks simultaneously. During the interview, discuss situations where you had to juggle various responsibilities and how you prioritized them to ensure everything was completed efficiently.
✨Emphasize Your Attention to Detail
Given the importance of quality checking reports and data entry, make sure to convey your methodical approach and high attention to detail. You can mention any relevant experiences where this skill was crucial to your success.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Prepare for hypothetical scenarios related to the role and think through how you would respond to maintain calm and find solutions.
