PR & Social Media Officer in London

Reports to: Senior External Communications Manager

Contract: Full-time, Permanent

Location: Hybrid - London, EC1Y and homeworking

About Better Society Capital (BSC)

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.

The opportunity

We are seeking an enthusiastic PR and Social Media Officer to support our external communications, thought leadership initiatives, and events programme, with a particular focus on communicating complex financial and investment-led ideas in a clear, engaging way. The role will be responsible for executing PR and social media strategies that elevate Better Society Capital's reputation, amplify our thought leadership, and create meaningful engagement with our diverse stakeholder ecosystem, including investors, policymakers, financial institutions, and impact-focused organisations. This is an excellent opportunity for someone who already has a grounding in finance or financial services communications and is looking to develop specialist expertise within the impact investing sector.

What you will do

• PR Support & Content Creation
  • Support the execution of PR strategies and campaigns under senior management guidance
  • Help translate technical financial concepts into accessible narratives for non-specialist audiences, while maintaining accuracy and credibility
  • Draft press releases, media statements, and thought leadership content relating to investment activity, market development, and financial policy, for review and approval
  • Research industry trends across financial services, impact investing, and public policy, identifying credible story opportunities
  • Monitor media coverage and compile regular media reports and analysis
  • Support communications around investment announcements, fund performance, market data, and research outputs
  • Assist with crisis communications planning and response activities
• Social Media Management & Content Creation
  • Execute daily social media activities across all platforms (LinkedIn and Bluesky)
  • Create engaging social media content including graphics, videos, and written posts
  • Manage social media calendars and scheduling, ensuring consistent brand voice and messaging
  • Monitor social media performance, compile analytics reports, and suggest optimisation strategies
  • Stay current with social media trends and platform updates, making recommendations for new approaches
• Administrative & Operational Support
  • Maintain communications databases and contact management systems
  • Coordinate with design and external agencies on communications materials
  • Assist with compliance and regulatory requirements for communications
  • Provide general administrative support to the communications team
  • Other duties as required

What you will bring

• 1–2 years' experience in PR, social media, or communications roles within a finance-adjacent environment (e.g. agency clients in financial services, impact investing, asset management, banking, or in-house roles)
• Strong writing and editing skills across multiple formats and platforms, with the ability to communicate financial or investment-related content clearly
• Familiarity with trade & national media landscape in the UK
• Experience creating content for professional and stakeholder audiences, including investors, policymakers, or sector specialists
• Familiarity with the UK investment, charity, or social enterprise landscape
• Confidence working with data, evidence, and financial information to support communications outputs
• Experience with social media management, content creation, and analytics
• Educational background in finance, economics, business, or a related subject, or equivalent professional experience
• Experience working in or for financial services, investment firms, impact funds, or financial PR agencies
• Demonstrable understanding of impact investing, social investment, or sustainable finance
• Experience with graphic design software (Canva, Adobe Creative Suite)

Skills, Abilities and Attributes

• Strong written and verbal communication abilities
• Ability to quickly understand and accurately communicate financial products, investment structures, and market developments
• Strong judgement when handling financially sensitive or market-facing communications
• Comfortable working with senior stakeholders and subject matter experts to shape finance-led narratives
• Creative thinking with strong attention to detail
• Ability to work under pressure and meet tight deadlines
• Proficiency with social media platforms and management tools
• Experience with analytics and reporting tools
• Passionate about social impact and mission-driven work
• Proactive and entrepreneurial mindset with strong work ethic
• Collaborative team player with excellent interpersonal skills
• Adaptable and eager to learn in a fast-paced environment
• Strong attention to detail and commitment to quality

Core values

• Purposeful – We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
• Pioneering Spirit – We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change.
• Openness – We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
• Rigorous – We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence.
• Respectful – We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.

How to apply

Please apply via Applied, which is designed to minimise unconscious bias in recruitment. We will review your CV and a short cover letter which should answer the following: We want to understand why you are interested in a career here at BSC. As such, please include a short cover letter (1-2 paragraphs maximum) telling us about a time where you tried to do something to create a positive change. What was the goal, did it happen, and what did you learn about yourself along the way?

Your CV and statement will be anonymised and reviewed by the hiring panel to help minimise unconscious bias.

We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.

We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview.

Right to work: Candidates must have the right to work in the UK. We are unable to offer sponsorship for this role.

Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).