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For Companies At a Glance
- Tasks: Lead the creation of a new Middle Office to drive operational excellence and social impact.
- Company: Better Society Capital, the UK's top social impact investor.
- Benefits: Competitive salary, benefits, and the chance to make a real difference.
- Why this job: Shape the future of an organisation dedicated to social change.
- Qualifications: Strong leadership in financial services and experience in middle office operations.
- Other info: Join a mission-driven team and enjoy autonomy in a fast-paced environment.
The predicted salary is between 85000 - 100000 ÂŁ per year.
Better Society Capital (BSC) - the UK's leading social impact‑led investor - is establishing its first dedicated Middle Office, and we’re partnering with Trinity House Group to look for a strategic, hands‑on leader to build and embed it on a 12 month fixed term contract. If you’re energised by building something new, shaping how an organisation operates, and doing it all with purpose at the core, this is the kind of role that doesn’t come around often.
This is your chance to step into a fast‑paced, expanding organisation where operational excellence directly fuels social change. BSC has already helped grow the UK social impact investment market twelve‑fold to over £10bn, backing organisations tackling homelessness, mental health, fuel poverty and more. Now, as the business scales, the Middle Office will become a critical engine for performance, risk, valuations, reporting and operational rigour.
Why this role matters
You will be the driving force behind designing and implementing a brand‑new function. This isn’t about maintaining the status quo - it’s about shaping the future. You will work across Investment, Finance, Data, Transformation and external partners to create a seamless, high‑performing Middle Office that supports BSC’s mission and growth.
What you will lead
- Contributing to the design, development and implementation of BSC’s new Target Operating Model, ensuring Middle Office processes and capabilities align with future organisational needs
- Overseeing valuations, transaction processing, performance reporting and risk MI
- Leading system implementation and optimisation (including PMS/IBOR)
- Strengthening governance, controls and decision‑making frameworks
- Managing fund operations cycles and maintaining the Fund Operations Process Manual
- Acting as the central interface across Investment, Finance, Transformation and external partner
- Driving continuous improvement and operational excellence across the investment lifecycle
- Hiring, developing and mentoring a high‑performing Middle Office team as the function grows
As the function matures, this role is expected to evolve into full accountability for Middle Office, with representation at Senior Management Team level.
What you will bring
- Strong operational leadership in financial services
- Experience across middle office and/or fund operations
- A track record of system implementation and process design
- Confidence navigating regulatory requirements
- Relationship‑building finesse and stakeholder management strength
- A rigorous, analytical mindset paired with clear communication
- A genuine connection to BSC’s values: purposeful, pioneering, open, rigorous and respectful
- Experience with listed investment trusts or social impact is a bonus, not a requirement.
Because your work will matter. You’ll be part of a mission‑driven organisation that combines the pace and ambition of a growing investment business with the heart of a social impact movement. You’ll have autonomy, influence, and the chance to build something lasting.
And if you don’t tick every box? Apply anyway. BSC welcomes people who bring curiosity, drive and potential.
If you’re ready to shape a new function, elevate operational excellence, and contribute to meaningful social change, this could be your next big move.
A base salary of ÂŁ85,000 - ÂŁ100,000 is offered plus benefits for a 12 month fixed term contract.
Trinity House Group is leading the recruitment for this role within Better Society Capital. Please reach out to Lauren de Quincey if you’d like to discuss the role in more detail, or would like to request a copy of the candidate pack.
Head of Middle Office employer: Better Society Capital
Contact Detail:
Better Society Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Middle Office
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Better Society Capital. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by understanding BSC's mission and values. Show how your experience aligns with their goals, especially in operational excellence and social impact. We want to see your passion shine through!
✨Tip Number 3
Don’t just wait for job openings; be proactive! Follow BSC on social media, engage with their content, and express your interest in building the Middle Office. It shows initiative and enthusiasm.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect directly with us.
We think you need these skills to ace Head of Middle Office
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Head of Middle Office role. Highlight your operational leadership and any relevant experience in financial services to show us you’re the right fit.
Show Your Passion for Social Impact: We want to see your genuine connection to BSC's mission. In your application, share why social impact matters to you and how your background can contribute to our goals. This will help us understand your motivation and commitment.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and how they relate to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Better Society Capital
✨Understand the Mission
Before your interview, dive deep into Better Society Capital's mission and values. Familiarise yourself with their impact on social issues like homelessness and mental health. This will not only show your genuine interest but also help you articulate how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare specific examples of your operational leadership in financial services. Think about times when you’ve successfully implemented systems or designed processes. Be ready to discuss how these experiences can translate into building and embedding the new Middle Office at BSC.
✨Emphasise Relationship-Building
Since this role involves working across various teams and external partners, highlight your relationship-building skills. Share anecdotes that demonstrate your ability to manage stakeholders effectively and foster collaboration, which is crucial for a high-performing Middle Office.
✨Prepare for Questions on Continuous Improvement
Expect questions about how you drive continuous improvement and operational excellence. Think of examples where you've identified inefficiencies and implemented changes that led to better outcomes. This will showcase your analytical mindset and commitment to enhancing performance.
