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- Tasks: Lead a dynamic team to enhance the online shopping experience and drive sales.
- Company: Join a fast-growing retail business that has doubled its sales through digital innovation.
- Benefits: Enjoy a customer-focused culture with opportunities for innovation and personal growth.
- Why this job: Be at the forefront of ecommerce, shaping customer journeys and leveraging cutting-edge technology.
- Qualifications: Commercially savvy, analytical, and passionate about transforming browsers into loyal customers.
- Other info: Apply now to be part of a team that values creativity and customer satisfaction.
The predicted salary is between 43200 - 72000 £ per year.
We are delighted to partner with a fast-growing retail business in their search for a Head of Ecommerce to deliver a world-class online experience for their customers worldwide. Our client has doubled their sales in two years thanks to significant digital investment. They are a highly customer-focused business, introducing cutting-edge technology and building a dynamic team to further enhance the online experience.
The Head of Ecommerce will manage their digital storefront, improving site performance and driving engagement, conversion, and sales.
The Role:
- Manage and nurture a high-performing team with a clear vision and a “can-do” attitude.
- Enhance customer experience, engagement, and conversion across desktop and mobile platforms.
- Implement the ecommerce strategy aligned with evolving customer behaviors.
- Collaborate with performance marketing colleagues to support customer acquisition through an optimal customer journey.
- Oversee website content structure and functionality, including UX, content, SEO, and conversion optimization.
- Manage relationships with third-party technology suppliers.
- Embed personalization and recognition features on the website to improve relevance and user outcomes.
- Utilize data analytics to inform decisions on customer behavior, conversion funnels, and web performance.
- Identify opportunities for innovation, automation, and new technologies to streamline sales processes and enhance customer satisfaction.
The Person:
- Commercially savvy and analytical, with a strong understanding of how to drive revenue.
- Able to see the big picture while focusing on detail and execution.
- Passionate about customer experience and skilled at converting browsers into loyal customers.
- Decision-making grounded in analytics, testing, and market trends.
For more information, please apply immediately.
Head of Ecommerce employer: Better placed recruitment
Contact Detail:
Better placed recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Ecommerce
✨Tip Number 1
Familiarise yourself with the latest trends in ecommerce and digital marketing. Understanding current technologies and customer behaviours will help you demonstrate your knowledge during interviews and show that you're aligned with our vision.
✨Tip Number 2
Network with professionals in the ecommerce space. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities within our company.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved customer experience and engagement in previous roles. Highlighting your achievements will set you apart and show us that you have the skills we need.
✨Tip Number 4
Stay updated on data analytics tools and techniques. Being able to analyse customer behaviour and web performance is crucial for this role, so showcasing your analytical skills will be a big plus in your application.
We think you need these skills to ace Head of Ecommerce
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ecommerce, digital marketing, and team management. Use specific metrics to demonstrate your impact, such as sales growth or improved conversion rates.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing customer experiences and your understanding of ecommerce trends. Mention how your skills align with the company's goals and how you can contribute to their success.
Showcase Analytical Skills: Emphasise your analytical abilities by providing examples of how you've used data to drive decisions in previous roles. Highlight any experience with tools or technologies that support ecommerce performance.
Demonstrate Leadership Experience: Discuss your experience in managing teams and driving performance. Provide examples of how you've nurtured talent and fostered a positive team culture, which is crucial for the Head of Ecommerce role.
How to prepare for a job interview at Better placed recruitment
✨Showcase Your Analytical Skills
As the Head of Ecommerce, you'll need to demonstrate a strong understanding of data analytics. Be prepared to discuss how you've used data to inform decisions in previous roles, particularly regarding customer behaviour and conversion funnels.
✨Emphasise Customer Experience
This role is all about enhancing the online experience for customers. Share specific examples of how you've improved customer engagement and conversion rates in past positions, focusing on both desktop and mobile platforms.
✨Discuss Team Management Experience
Managing a high-performing team is crucial for this position. Talk about your leadership style, how you nurture talent, and any successful strategies you've implemented to motivate your team towards achieving a common vision.
✨Be Ready to Talk Innovation
The company is looking for someone who can identify opportunities for innovation and new technologies. Prepare to discuss any innovative projects you've led or been part of, especially those that streamlined sales processes or enhanced customer satisfaction.
