User Experience Analyst

User Experience Analyst

Bradford Full-Time 30000 - 35000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Analyse user behaviour and enhance digital experiences for an exciting ecommerce retailer.
  • Company: Progressive ecommerce retailer focused on exceptional customer experience.
  • Benefits: Flexible working, competitive salary, and strong career growth opportunities.
  • Why this job: Join a dynamic team and make a real impact on user engagement and conversion rates.
  • Qualifications: Experience in UX and digital analytics; familiarity with tools like Google Analytics is a plus.
  • Other info: Collaborative environment with exposure to various business areas.

The predicted salary is between 30000 - 35000 £ per year.

An exciting opportunity has opened up for an experienced UX Analyst to join this progressive ecommerce retailer. This is a fantastic role for someone passionate about digital/ online experience, user behaviour, and data-driven optimisation. With a focus on delivering an exceptional customer experience, the business is investing in expanding its digital and user experience capabilities.

About the Role:

As a UX Analyst, you’ll play a key role in understanding how users interact with the website and identifying opportunities to enhance the digital journey. Working closely with UX, design, and ecommerce teams, you’ll help inform and support data-driven experiments aimed at improving customer engagement and increasing conversion rates. This is a varied and rewarding position that offers exposure to multiple areas of the business, with strong potential for career growth in a collaborative and energetic environment.

Key Responsibilities:

  • Support the UX strategy by analysing user behaviour and website performance, offering actionable insights and A/B testing recommendations
  • Use tools such as Google Analytics, Hotjar, and others to identify conversion optimisation opportunities
  • Assist in the planning, implementation, and analysis of A/B and multivariate tests
  • Collaborate with UX, design, and development teams to validate hypotheses and support experimentation
  • Contribute to the creation and maintenance of dashboards and regular reporting on key digital performance metrics
  • Stay up to date with best practices in CRO, user behaviour analysis, and ecommerce UX trends

About You:

  • Experienced in UX, digital analytics, and data-led decision making
  • Some familiarity with tools like Google Analytics, Hotjar, or similar (training will be provided)
  • Confident with Excel or Google Sheets; knowledge of SQL or other data tools is a plus
  • Analytical mindset with a keen eye for detail
  • Strong communication skills, with the ability to clearly explain insights and recommendations
  • Eager to learn and thrive in a dynamic, fast-moving environment
  • Adaptable and enthusiastic, with a creative approach to solving problems
  • Experience in ecommerce or retail is a bonus
  • Knowledge of CMS platforms or basic HTML is desirable

User Experience Analyst employer: Better Placed Ltd - A Sunday Times Top 10 Employer!

Join a forward-thinking ecommerce retailer in Leeds, where your passion for user experience will be valued and nurtured. With a flexible hybrid working model and a commitment to employee growth, you'll have the opportunity to collaborate with dynamic teams while contributing to innovative digital strategies. Enjoy a vibrant work culture that prioritises exceptional customer experiences and offers ample opportunities for professional development in a supportive environment.
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Contact Detail:

Better Placed Ltd - A Sunday Times Top 10 Employer! Recruiting Team

We think you need these skills to ace User Experience Analyst

User Experience Analysis
Data-Driven Optimisation
A/B Testing
Google Analytics
Hotjar
Conversion Rate Optimisation (CRO)
Digital Analytics
Excel
Google Sheets
SQL
Analytical Mindset
Attention to Detail
Communication Skills
Adaptability
Ecommerce Knowledge
CMS Platforms

How to prepare for a job interview at Better Placed Ltd - A Sunday Times Top 10 Employer!

✨Know Your Tools

Familiarise yourself with tools like Google Analytics and Hotjar before the interview. Be ready to discuss how you've used these tools in past roles to analyse user behaviour and drive insights.

✨Showcase Your Analytical Skills

Prepare examples of how you've applied data-driven decision-making in your previous work. Highlight specific instances where your analysis led to improved user experiences or conversion rates.

✨Communicate Clearly

Practice explaining complex insights in simple terms. The ability to communicate your findings effectively is crucial, so think about how you can convey your ideas clearly and confidently.

✨Stay Updated on Trends

Research the latest trends in ecommerce UX and conversion rate optimisation. Being able to discuss current best practices will show your passion for the field and your commitment to continuous learning.

User Experience Analyst
Better Placed Ltd - A Sunday Times Top 10 Employer!
Location: Bradford
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