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For Companies At a Glance
- Tasks: Lead customer insights to drive business decisions and enhance experiences.
- Company: Join a well-established financial services company focused on growth and customer satisfaction.
- Benefits: Enjoy hybrid working, a competitive salary, and a car allowance.
- Why this job: Be the voice of the customer and influence senior leadership with your insights.
- Qualifications: Strong analytical skills and a commercial mindset; financial services experience is a plus.
- Other info: This role is perfect for those passionate about data-driven decision-making.
The predicted salary is between 45000 - 50000 £ per year.
We’re hiring an Insights Manager to put the voice of the customer at the heart of business decisions.
Joining a growing, well-established business within the financial services sector, you will help drive insight-led improvements that enhance customer experience and support business growth. In this key role, you’ll be the voice of the customer, nurturing relationships, gathering meaningful feedback through surveys, forums, and direct engagement, and bringing both quantitative and qualitative data to life. You’ll drive insight-led stories straight to senior leadership, helping shape customer experience, strategy, and future growth.
You will be comfortable designing surveys, running focus groups, analysing data and presenting your findings to the Senior Leadership Team with real impact.
- Strong commercial mindset, able to connect insight to business growth.
- Analytical and detail-oriented, able to drive action from data.
- Based within commuting distance of Oxfordshire - hybrid working (2–3 days in office).
- Financial services prior experience is a bonus but not essential.
Senior Insight Manager (Contract) employer: Better Placed Ltd - A Sunday Times Top 10 Employer!
Contact Detail:
Better Placed Ltd - A Sunday Times Top 10 Employer! Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Insight Manager (Contract)
✨Tip Number 1
Familiarise yourself with the financial services sector. Understanding the industry trends and customer behaviours will help you speak confidently about how insights can drive business growth during your interviews.
✨Tip Number 2
Prepare to discuss specific methodologies for gathering customer insights. Be ready to share examples of surveys or focus groups you've designed, and how those insights led to actionable changes in previous roles.
✨Tip Number 3
Showcase your analytical skills by discussing how you've previously turned data into compelling stories. Highlight any experience you have presenting findings to senior leadership, as this is crucial for the role.
✨Tip Number 4
Network with professionals in the financial services sector. Attend relevant events or webinars to connect with others in the field, which could provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Senior Insight Manager (Contract)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Senior Insight Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise your previous roles that involved customer insights, data analysis, and presenting findings. Use specific examples to demonstrate your ability to drive insight-led improvements and connect insights to business growth.
Showcase Analytical Skills: Since the role requires strong analytical abilities, include details about your experience with designing surveys, running focus groups, and analysing both quantitative and qualitative data. Mention any tools or methodologies you are proficient in.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your passion for customer insights and how you can contribute to the company's growth. Make sure to address the specific needs of the financial services sector if applicable.
How to prepare for a job interview at Better Placed Ltd - A Sunday Times Top 10 Employer!
✨Understand the Role
Make sure you have a clear understanding of what an Insights Manager does, especially in the financial services sector. Familiarise yourself with the key responsibilities mentioned in the job description, such as gathering customer feedback and presenting data to senior leadership.
✨Prepare Insightful Questions
Think about insightful questions you can ask during the interview. This could include inquiries about the company's current customer engagement strategies or how they measure the success of their insights. It shows your interest and helps you gauge if the company aligns with your values.
✨Showcase Your Analytical Skills
Be ready to discuss specific examples from your past experience where you've successfully analysed data and driven actionable insights. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your analytical prowess.
✨Demonstrate Your Commercial Mindset
Since the role requires a strong commercial mindset, prepare to discuss how your insights have previously contributed to business growth. Share examples that illustrate your ability to connect customer insights with strategic business decisions.
