Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead internal communications strategy and deliver engaging campaigns to boost employee engagement.
- Company: Join one of the UK's largest retail/hospitality businesses making a real impact.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and creativity.
- Why this job: Be part of a team that inspires and connects employees through innovative communication.
- Qualifications: Strong storytelling skills, stakeholder management experience, and a passion for leadership required.
- Other info: Manage a small team and influence key stakeholders while working in a fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
We are currently supporting one of the UK's largest retail/hospitality businesses in their search for an Internal Communications Lead. This role is responsible for delivering the group internal communications plan, including leading strategic campaigns, such as the launch of the new strategy, delivering leadership group meetings and conferences, and regular activity including all-hands, weekly newsletters, comms and engagement. A core part of the role is creating compelling communications to drive internal engagement. It will support the company’s EVP, working closely with HR and other colleagues to determine through audience segmentation who receives which communication. The Internal Communications Lead will manage a small specialist team to inspire and engage the organisation through quality internal communications and campaigns.
Key Responsibilities
- Own and deliver the internal communications strategy in key areas such as leadership group meetings, event delivery, BAU activity, EVP, to build reasons to believe in the company to drive engagement.
- Work with primary stakeholders to develop crisis and reactive communications strategies, to ensure the correct comms processes and messages are agreed to communicate to team members internally.
- Ensure internal communications are aligned with operational communications.
- Own the internal comms events programme, including the annual conference and leadership group meetings.
- Produce period reports to evaluate progress of internal communications across the business.
- Deliver internal messaging for company updates.
- Constantly review and find innovative ways to reach team members.
- Support the Exec Board and leadership group in facilitating engaging communications with their teams.
- Provide regular insight into performance of internal comms channels, campaigns and events to ensure the business is engaging as possible, providing reasons to believe and pride in the company.
Key Requirements
- Good at storytelling, creative and innovative.
- Solid understanding of a range of communications disciplines.
- Strong partnership and stakeholder management abilities, with expertise in influencing board level stakeholders and managing external agencies.
- Strong networking and presentation, written and verbal communication skills.
- Insight-led in supporting the development of strategy to ensure that plans reflect the requirements of the audience.
- Ability to deal with conflicting agendas and changing priorities.
- An inspiring leader of people, values-led and a strong manager who prioritises the development of their team.
- Experience in managing communications for confidential and significant business change programmes.
- Able to manage tight deadlines and work under pressure.
- Experience working in complex structures and able to manage across these.
Internal Communications Lead employer: Better Placed Ltd - A Sunday Times Top 10 Employer!
Contact Detail:
Better Placed Ltd - A Sunday Times Top 10 Employer! Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Communications Lead
✨Tip Number 1
Familiarise yourself with the company's internal communications style and recent campaigns. Understanding their tone and approach will help you tailor your discussions and demonstrate that you're aligned with their values and objectives.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when discussing how you would fit into the team during interviews.
✨Tip Number 3
Prepare examples of successful internal communications strategies you've implemented in the past. Be ready to discuss how these experiences can translate to the role at StudySmarter, showcasing your ability to drive engagement and manage stakeholder relationships.
✨Tip Number 4
Stay updated on industry trends in internal communications. Being knowledgeable about innovative practices and tools can set you apart and show that you're proactive about enhancing internal engagement strategies.
We think you need these skills to ace Internal Communications Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in internal communications, storytelling, and stakeholder management. Use specific examples that demonstrate your ability to lead strategic campaigns and manage teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for internal communications and how your skills align with the company's needs. Mention your experience in managing communications during significant business changes and your approach to engaging diverse audiences.
Showcase Your Creativity: Since the role requires innovative communication strategies, include examples of past campaigns or projects where you used creative approaches to engage employees. This could be through storytelling, unique event formats, or effective use of digital channels.
Highlight Leadership Skills: Emphasise your leadership abilities in both your CV and cover letter. Discuss how you've inspired and developed teams in previous roles, particularly in high-pressure environments or during times of change.
How to prepare for a job interview at Better Placed Ltd - A Sunday Times Top 10 Employer!
✨Showcase Your Storytelling Skills
As an Internal Communications Lead, storytelling is key. Prepare examples of how you've crafted compelling narratives in previous roles to engage employees and drive internal messaging.
✨Demonstrate Stakeholder Management Expertise
Be ready to discuss your experience in managing relationships with various stakeholders, especially at the board level. Highlight specific instances where you influenced decisions or navigated conflicting agendas.
✨Prepare for Crisis Communication Scenarios
Given the role's focus on crisis communications, think about past experiences where you had to develop reactive strategies. Be prepared to outline your approach and the outcomes of those situations.
✨Emphasise Your Leadership Style
As a leader of a small team, it's important to convey your management style. Share how you inspire and develop your team, and provide examples of how you've fostered a positive and engaging work environment.
