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- Tasks: Lead the ecommerce strategy, enhancing online customer experiences and driving sales.
- Company: Join a fast-growing retail business that has doubled sales through digital innovation.
- Benefits: Enjoy a dynamic work environment with cutting-edge technology and a focus on customer satisfaction.
- Why this job: Be part of a team that values creativity and innovation in improving online shopping experiences.
- Qualifications: Commercially savvy with strong analytical skills and a passion for customer experience.
- Other info: This role offers the chance to shape the future of ecommerce in a rapidly evolving market.
The predicted salary is between 43200 - 72000 £ per year.
We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a world-class online experience for their customers around the world. Our client has doubled their sales in two years thanks to serious digital investment. They are a hugely customer-focused business and are introducing cutting-edge technology and building a dynamic team to further improve the online experience.
The Head of Ecommerce will manage their digital storefront, improving site performance and driving engagement, conversion, and sales. Responsibilities include:
- Improving customer experience, engagement, and conversion across desktop & mobile.
- Delivering the ecommerce experience strategy in line with ever-evolving customer behaviours.
- Partnering with colleagues in performance marketing to ensure the site supports acquisition with a best-in-class customer journey.
- Owning content structure and functionality of the website with a team covering UX, content, SEO & conversion.
- Embedding personalisation and recognition capabilities across the website to support relevancy and improve user outcomes.
- Using data to make informed decisions about customer behaviour, conversion funnels, and web performance.
- Identifying opportunities for innovation, automation, and new technologies to streamline sales processes and improve customer conversion and satisfaction.
Commercial and analytical with a clear understanding of how to drive revenue. You are passionate about customer experience and know how to turn browsers into loyal customers. You make decisions grounded in analytics, testing, and market trends.
For much more information please apply immediately.
ECommerce & Retail Executive employer: Better Placed Ltd - A Sunday Times Top 10 Employer!
Contact Detail:
Better Placed Ltd - A Sunday Times Top 10 Employer! Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ECommerce & Retail Executive
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and retail technology. Understanding cutting-edge tools and platforms will not only help you in interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the eCommerce space. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities within the company.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've used data to drive decisions in previous roles. Be ready to discuss specific metrics and outcomes that highlight your ability to improve customer engagement and conversion.
✨Tip Number 4
Research the company's current eCommerce strategies and identify areas for improvement. Being able to discuss these insights during your conversation will show your proactive approach and genuine interest in the role.
We think you need these skills to ace ECommerce & Retail Executive
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the ECommerce & Retail Executive position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles in eCommerce or retail, particularly any achievements related to improving customer experience, driving sales, or managing digital storefronts.
Showcase Analytical Skills: Demonstrate your ability to use data to inform decisions. Include examples of how you've used analytics to improve conversion rates or customer engagement in past roles.
Personalise Your Application: Make your application stand out by personalising it. Mention specific technologies or strategies you’ve implemented that align with the company's focus on innovation and customer experience.
How to prepare for a job interview at Better Placed Ltd - A Sunday Times Top 10 Employer!
✨Showcase Your ECommerce Knowledge
Make sure to brush up on the latest trends in eCommerce and retail. Be prepared to discuss how you would improve site performance and customer engagement, as this role heavily focuses on delivering a world-class online experience.
✨Demonstrate Analytical Skills
Since the position requires making data-driven decisions, be ready to share examples of how you've used analytics to drive revenue or improve conversion rates in previous roles. Highlight your familiarity with tools that track customer behaviour and web performance.
✨Emphasise Customer-Centric Strategies
This company values customer experience highly, so come equipped with ideas on how to turn browsers into loyal customers. Discuss any past experiences where you successfully enhanced customer journeys or implemented personalisation strategies.
✨Prepare for Technical Questions
Given the focus on cutting-edge technology, expect questions about your experience with UX, SEO, and content management. Be ready to explain how you would collaborate with teams to enhance the digital storefront and streamline sales processes.
