E-commerce Executive / Retail Digital Trading

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. Our client has doubled their sales in two years thanks to serious digital investment. They are a hugely customer focused business and are introducing cutting edge technology and building a dynamic team to further improve online experience. The Head of Ecommerce with manage their digital store front, improving site performance and driving engagement, conversion and sales. Improve customer experience, engagement and conversion across desktop & mobile Deliver the ecommerce experience strategy in line with ever evolving customer behaviours Partner with colleagues in performance marketing to ensure the site supports acquisition with a best in class customer journey Own content structure and functionality of the website with a team covering UX, content, SEO & conversion. Embed personalisation and recognition capabilities across the website to support relevancy and improve user outcomes. Use data to make informed decisions about customer behaviour, conversion funnels, and web performance. Identify opportunities for innovation, automation, and new technologies to streamline sales processes and improve customer conversion and satisfaction. Commercial and analytical with a clear understanding for how to drive revenue You are passionate about customer experience and know how to turn browsers into loyal customers. You make decisions grounded in analytics, testing, and market trends. For much more information please apply immediately