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- Tasks: Support clients and staff with administrative tasks, scheduling, and maintaining a welcoming office.
- Company: Join Better Place Australia, a community-focused organisation dedicated to improving wellbeing for all.
- Benefits: Enjoy flexible work options, generous leave, salary packaging, and professional development opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience in admin or customer service, strong communication skills, and a friendly attitude are essential.
- Other info: Positions available in Oakleigh and Croydon; flexibility to travel between locations is required.
Administrative Assistant – Oakleigh – Part Time (0.6 FTE)
An outstanding opportunitiy for an Administration Assistant to join our growing team based in Oakleigh.
Better Place Australia has a vision of“An Australia where all people experience positive relationships, truly value each other and live safer, more fulfilling lives”.Our purpose is“To empower people to become more resilient and experience improved wellbeing to better determine their futures”.
Our organisational values are at the forefront of all interactions with our employees, our clients and our stakeholders.
We are:
- Creative
- Caring
- Welcoming
- Responsive; and
- Thriving
As a community focused ‘for-purpose’ organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 13 locations in Victoria.
This is an opportunity to join our expanding team of highly experienced and passionate people who want to make Australia a better place.
We currently have two part-time Administrative Assistant vacancies to join our team.
What a typical day as an Administrative Assistantwill look like
- Welcoming clients and ensuring a positive experience
- Supporting practitioners with client flow and administrative tasks
- Appointment scheduling and calendar management
- Responding promptly to client enquiries (Phone, email, and in person)
- Managing payments and billing with accuracy and discretion
- Supporting senior staff on client-focused projects
- Upholding a professional, clean, and welcoming office environment
- Coordinating general office facilities and supply needs
What you will require
To be successful in either role, you’ll ideally have experience in a similar administrative and customer service position. You should be confident using technology, with strong written and verbal communication skills. Just as importantly, you’ll be comfortable engaging with clients and members of the public in a clear, friendly, and professional manner.
The successful applicant’s will be required to travel to and work from various Better Place locations including Cheltenham, Oakleigh, Croydon, Narre Warren and Broadmeadows as required.
Given the nature of services provided by Better Place Australia, all team members are expected to demonstrate cultural awareness and sensitivity to the diverse backgrounds, identities, and lived experiences of our clients. This includes an understanding of, and responsiveness to, the needs of individuals who may be facing complex or challenging personal circumstances. A respectful, inclusive, and client-centered approach is essential in supporting the wellbeing of every person we serve.
Employee Benefits
Better Place Australia is serious about being an employer of choice; and to back that claim we offer:
- Generous above award salary rates
- Salary packaging (which increases your take home pay)
- Additional annual leave (between Christmas and New Year)
- Annual leave loading of 17.5% loading
- 12 weeks paid parental leave
- Up to 20 days family violence leave
- Paid study leave and extensive professional development opportunities
Apply Today
We have two part-time positions currently available: one at our Croydon site (0.8 FTE), and one at our Oakleigh site (0.6 FTE). The roles will require flexibility to travel to and work from multiple Better Place office locations regularly as needed. Some evening work until 8pm will be required.
Better Place Australia
Better Place Australia is a for-purpose organisation, providing services for all members of the community regardless of religion, age, gender, sexuality, lifestyle choice, cultural background or economic circumstances. We offer a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.
At BPA, we all have a shared responsibility for supporting a culture of inclusivity and diversity. Our organisation is committed to child safety, and we carry out police record, working with children and reference checks to ensure that we are recruiting the right people.
Our organisation is committed to child safety and satisfactory completion of both a Working with Children Check and National Police Check clearance are mandatory for the preferred candidate.
Workplace Flexibility
Here at Better Place Australia, we embrace flexible ways of working including work from home. We encourage you to talk to us about what flexibility might look like for you and your individual needs.
Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted. Apply today – we look forward to hearing from you.
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Administrative Assistant – Oakleigh – Part Time (0.6 FTE) employer: Better Place Australia
Contact Detail:
Better Place Australia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant – Oakleigh – Part Time (0.6 FTE)
✨Tip Number 1
Familiarise yourself with Better Place Australia's mission and values. Understanding their vision of creating positive relationships and empowering individuals will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Highlight your customer service experience when networking or discussing your application. Since the role involves engaging with clients, showcasing your ability to create a welcoming environment will make you stand out.
✨Tip Number 3
Prepare to discuss your adaptability and flexibility. Given that the role requires travel to various locations, demonstrating your willingness to embrace change and work in different environments will be crucial.
✨Tip Number 4
Showcase your tech-savviness by being ready to discuss the tools and software you've used in previous roles. This will reassure the hiring team that you can handle appointment scheduling and other administrative tasks efficiently.
We think you need these skills to ace Administrative Assistant – Oakleigh – Part Time (0.6 FTE)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Administrative Assistant position. Tailor your application to highlight relevant experience and skills that align with what Better Place Australia is looking for.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your passion for the role and the organisation's mission. Mention specific examples from your past experiences that demonstrate your administrative skills and customer service abilities.
Highlight Relevant Skills: In your CV, emphasise your proficiency in technology, communication skills, and any previous experience in similar roles. Make sure to include examples of how you've successfully managed client interactions and administrative tasks.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Administrative Assistant role.
How to prepare for a job interview at Better Place Australia
✨Showcase Your Customer Service Skills
As an Administrative Assistant, you'll be interacting with clients regularly. Be prepared to discuss your previous customer service experiences and how you handled various situations. Highlight your ability to communicate clearly and professionally.
✨Demonstrate Cultural Awareness
Given the diverse backgrounds of clients at Better Place Australia, it's crucial to show that you understand and respect cultural differences. Prepare examples of how you've worked with diverse groups in the past and how you can contribute to an inclusive environment.
✨Familiarise Yourself with Technology
The role requires confidence in using technology for scheduling and managing client information. Brush up on any relevant software or tools mentioned in the job description, and be ready to discuss your tech-savviness during the interview.
✨Prepare Questions About the Organisation
Show your interest in Better Place Australia by preparing thoughtful questions about their services, values, and community impact. This demonstrates your enthusiasm for the role and helps you assess if the organisation aligns with your own values.