At a Glance
- Tasks: Lead a team to deliver high-quality, person-centred services in the West region.
- Company: Join Better Lives Partnership, a dynamic organisation focused on community impact.
- Benefits: Competitive salary, professional development, and the chance to make a difference.
- Other info: Access to a car required for covering rural areas.
- Why this job: Be at the forefront of exciting developments in Dumfries and Galloway.
- Qualifications: Experience in leadership, education, or working with young people is essential.
The predicted salary is between 30000 - 40000 £ per year.
The Board of Trustees of Better Lives Partnership is recruiting a Service Lead for the West. The Service Lead role is key to the delivery and development of our services. They are responsible for ensuring the delivery of high-quality, safe, and person-centred services in the West of the region by leading the team, managing budgets, and maintaining compliance with relevant standards and expectations. They oversee daily operations, support staff through supervision and training, and implement the delivery of the area-based Operational Plan. The Service Lead will promote and adhere to the values, philosophy, and policies of BLP at all times.
We are recruiting a Service Lead to:
- Ensure the effective operation of all BLP services for the West of the region, working to the objectives set out in the Strategic Plan for BLP.
- Work with the Operations Director to create an area-specific Operational Plan and lead on the delivery of said plan to grow, develop, and enhance our service delivery in a sustainable way.
Access to a car is essential since the position will cover wide areas of rural Dumfries and Galloway. The post will be based in the West of the region at our Stranraer site. This is a great opportunity for a person with experience of leadership in the Third Sector, education, employability, or working with young people to be at the forefront of exciting developments in Dumfries and Galloway.
Responsibilities
- Provide clear leadership and line management to the delivery team, ensuring regular support and supervision, annual reviews, training, and development.
- Ensure BLP services maintain a high standard of delivery and that all BLP policies and procedures are adhered to.
- Oversee the operational delivery of accredited qualifications to ensure compliance with awarding body requirements.
- Ensure the integrity of assessment through rigorous moderation and quality assurance mechanisms.
- Be the named Deputy Safeguarding Lead for the organisation and ensure service users, staff, and volunteers have knowledge of and operate within the BLP Child and Adult Protection Policy and Procedure at all times.
- Maintain links to service users through involvement with BLP activities; ensuring services are delivered and developed to meet their needs by listening to and involving service users.
- Ensure all service users are tracked through our programme using our systems, policies, and procedures, ensuring that all service users have a clear understanding of their journey with our service and have active input into their journey in a person-centred way.
- Budgetary management of the BLP services delivered in the West of the region.
- Lead on gathering, monitoring, and evaluating service performance data to demonstrate outcomes and impact.
- Provide high-quality information, analysis, and case studies to the Operations Director and the Head of Fundraising and Communications for reporting to funders, trustees, and partners.
- Be the person responsible for local communications and promotion of the service.
Qualifications and Experience
- Experience of leadership in the Third Sector, education, employability, or working with young people.
- Ability to plan own work patterns, be flexible, and deliver to tight deadlines.
- Proven track record of managing teams, budgets, and delivering service improvements.
Other Information
Based in Stranraer (West Dumfries and Galloway). Access to a car is essential as the role covers wide rural areas.
Service Lead – West employer: Better Lives Partnership
Better Lives Partnership is an exceptional employer, offering a supportive and collaborative work culture that prioritises the development of its staff. As a Service Lead based in Stranraer, you will have the opportunity to make a meaningful impact in the community while benefiting from ongoing training and leadership support. With a commitment to person-centred services and a focus on employee growth, BLP provides a rewarding environment for those passionate about making a difference in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Service Lead – West
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Better Lives Partnership.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Better Lives Partnership.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Better Lives Partnership.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Better Lives Partnership. Apply directly through us to stand out!
We think you need these skills to ace Service Lead – West
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Better Lives Partnership. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Service Lead – West, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Better Lives Partnership
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Better Lives Partnership. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
